Phone Operator / Receptionist

SHELOR MOTOR MILEChristiansburg, VA
Onsite

About The Position

Salem Motor Mile is seeking friendly, professional, and customer-focused Phone Operators to join our busy automotive dealership team. The ideal candidate will be the first point of contact for customers, providing exceptional service while efficiently managing incoming calls and directing inquiries to the appropriate departments.

Requirements

  • Excellent verbal communication and customer service skills
  • Professional phone etiquette
  • Strong organizational and multitasking abilities
  • Basic computer skills and data entry experience
  • Ability to work in a fast-paced environment

Nice To Haves

  • Previous receptionist, call center, or customer service experience preferred but not required

Responsibilities

  • Answer and direct incoming phone calls in a courteous and professional manner
  • Greet customers and assist with general inquiries
  • Take accurate messages and relay information promptly
  • Support administrative and clerical tasks as assigned
  • Provide outstanding customer service at all times
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