Phone Receptionist
About The Position
Kendall Auto Group is seeking Receptionists to join their Client Care team in the Customer Care Center, a fast-paced environment serving clients and dealerships throughout the Pacific Northwest. This role focuses on answering inbound calls, not sales or cold calling, and requires on-site work in Meridian, Idaho. The company emphasizes a positive work-life balance and a supportive work environment with newly remodeled facilities including adjustable desks, lockers, a spacious breakroom, and a lounge. Kendall Auto Group's purpose is to positively impact people's lives by delivering an exceptional automotive experience through a motivated, knowledgeable, and caring team. They are committed to listening to and respecting employee needs, being exceptional stewards of their communities, and creating remarkable moments of appreciation.
Requirements
- Have a positive attitude
- Have proficient verbal and written communication skills
- Be comfortable using a computer and multi-line phone system
- Be comfortable multitasking and working in a fast-paced environment
- Be able to politely and accurately determine clients needs
- Be confident, driven and excited to grow and succeed
Responsibilities
- Answering inbound calls only
- Delivering unrivaled customer service with each client interaction
- Determining customer needs by asking appropriate questions and directing customers to the appropriate department
- Communicating with customers and co-workers via phone and email
- Working on PC display screens and with telephone systems for the full work shift
- Standing and/or walking for short distances throughout the work shift
Benefits
- medical
- dental
- vision
- life insurance
- Paid Time Off
- 401(k) plan with company contributions
- family purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
