Phone Operator and Office Support

Mary's Tack and Feed•Del Mar, CA

About The Position

We’re looking for an organized, dependable, and friendly person to join our team as a Phone Operator & Office Support. This is an entry-level position for someone who enjoys variety, is good at keeping track of details and follow-up, and naturally notices what needs to be done. You’ll answer overflow calls, help customers and vendors, maintain records, assist with office and store operations, and jump in wherever needed to keep things moving. No two days are exactly the same. You might spend part of your day answering phones and helping with a customer repair, then update a vendor return, organize a spreadsheet, help prepare something for an event, or make sure the breakroom is stocked. We're looking for the person who fills in the holes —someone who sees what needs attention, keeps things moving, and takes pride in making the people around them more organized and effective. At Mary's, everyone pitches in. Sometimes that means working on a spreadsheet, sometimes coordinating a vendor return, and sometimes blowing up balloons for an event. No task is too small when it helps the team and creates a better experience for our customers. No extensive administrative experience is required. We are willing to train the right person. Organization, reliability, follow-through, a pleasant personality, and a willingness to help are what matter most.

Requirements

Organized and naturally good at keeping track of details
Good at follow-up and making sure things actually get finished
Friendly and comfortable talking to customers and vendors on the phone
Dependable and willing to take ownership of tasks
Someone who notices when something needs to be done and doesn't always wait to be asked
Comfortable learning new systems and processes
Comfortable using Microsoft Outlook and Excel
Able to manage several small tasks without losing track of them
A team player who is happy to jump in and help wherever needed