ENT Phone Based Surgery Scheduler

Nationwide Children's Hospital • Columbus, OH

2d • Onsite

About The Position

This role will primarily be based within the main hospital in the ENT Administrative department handling incoming and outgoing family calls related to surgery scheduling. Valid Ohio driver’s license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines. Schedules surgeries, coordinates with patients, physicians, and hospital staff to ensure efficient and timely surgical procedures.

Requirements

• High School Diploma or equivalent, required.
• Valid Ohio driver’s license and proof of auto insurance is required by hospital policy.
• Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines.
• Two years of medical secretary experience, required.
• Knowledge of filing, word processing, spreadsheet, medical terminology, coding, and office skills.
• Excellent customer service skills to interact with department staff and the public.
• Interpersonal skills necessary to deal with the public in a polite and effective manner.

Nice To Haves

• Surgical scheduling experience, preferred.

Responsibilities

• Schedules surgeries by coordinating with patients, physicians, and other medical staff.
• Confirms patient eligibility for surgery by reviewing medical records and insurance coverage.
• Coordinates pre-operative testing and medical clearance for patients.
• Ensures that all necessary equipment and supplies are available for the scheduled surgeries.
• Communicates any changes in the surgical schedule to all relevant parties.
• Maintains accurate and up-to-date records of all scheduled surgeries and related information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED