Phone Auditor

ARMStrong Insurance ServicesDallas, TX
Remote

About The Position

NEIS, An ARMStrong Insurance Services Company, is seeking a Phone Auditor as we continue to grow our team. Phone Auditors field incoming and make outgoing calls to facilitate insurance premium audits for Worker's Compensation and General Liability policies.

Requirements

  • Strong judgement and critical thinking skills
  • Competent use of spreadsheets, word processing and e-mail
  • Excellent communication skills
  • Strong writing skills
  • Work well in a team environment
  • Ability to multitask
  • Ability to read, analyze and interpret financial reports and tax documents

Nice To Haves

  • Bookkeeping experience
  • Quickbooks experience
  • Bilingual a huge plus!

Responsibilities

  • Understand and incorporate the fundamental guidelines when completing premium audits
  • Make calls to insureds and agents on a daily basis
  • Complete audits based on rules and regulations for class code (s), specific state(s) and clients
  • Correspond with policyholders CPA's, bookkeepers, agents to gather additional information as needed.
  • Maintain an average of 35 billable hours a week for Full Time and 17.5 billable hours a week for Part Time.

Benefits

  • health, dental, vision, life and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy
  • Weekly pay
  • Reimbursement of miscellaneous expenses, such as, phone, internet, etc. – monthly
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