Phone Auditor

Auto-Owners Insurance • Lansing, MI

3d • Hybrid

About The Position

Auto-Owners Insurance is seeking a motivated Phone Auditor to join its Underwriting department. The role determines appropriate classifications, premium exposure, and scope of operations for policyholders based on audit information. The auditor becomes familiar with premium auditing policies, procedures, and objectives; communicates with policyholders, independent agents, and employees; and provides underwriting consultation on proper classification issues. The role may also include other duties as assigned.

After initial in-person training, this position may be eligible to work from home up to three days per week, depending on job responsibilities.

Requirements

• Bachelor’s degree, or equivalent military, insurance, or other direct experience.
• Aptitude for basic math and accounting.
• Above-average written and verbal communication skills.
• Ability to organize and interpret policy data.
• Ability to handle multiple assignments.
• Ability to work in the U.S. without current or future sponsorship.

Nice To Haves

• Experience in commercial insurance with knowledge of classifications is preferred.

Responsibilities

• Determine proper classifications, premium exposure, and scope of operations applicable to policyholders based on audit information obtained.
• Become familiar with premium auditing policies, procedures, and objectives and understand their meaning and use.
• Communicate effectively with policyholders, independent agents, and other employees verbally and/or in writing.
• Provide underwriting consultation on proper classification issues.
• Assist with other duties as assigned.

Benefits

• Friendly work environment.
• Structured training program.
• Employee mentoring.
• Competitive base salary and excellent compensation and benefits package.
• Matched 401(k).
• Fully funded pension plan once vested.
• Bonus programs.
• Paid time off, including holidays, vacation days, personal time, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level