Phone Auditor

Auto-Owners InsuranceLakeland, FL
Hybrid

About The Position

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Underwriting department as a Phone Auditor.

Requirements

  • Bachelor degree (candidates with equivalent military, insurance, or other direct experience considered)
  • Aptitude for basic math and accounting
  • Above average communication skills (written and verbal)
  • Organize and interpret policy data
  • Ability to handle multiple assignments
  • Ability to work in the U.S. without current or future sponsorship

Nice To Haves

  • Experience in commercial insurance with knowledge of classifications is preferred

Responsibilities

  • Determine proper classifications, premium exposure, and scope of operations applicable to the policyholder based on the audit information obtained
  • Become familiar with premium auditing policies, procedures, and objectives in order to understand their meaning and use
  • Effectively communicate with policyholders, independent agents, and other employees through verbal and/or written means
  • Provide underwriting consultation on proper classification issues
  • Assists with other duties as assigned

Benefits

  • Structured training program
  • Employee mentoring
  • Competitive base salary
  • Matched 401(k)
  • Fully-funded pension plan (once vested)
  • Bonus programs
  • Generous paid time off including holidays, vacation days, personal time, and sick leave
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