Phone Appointment Coordinator / Receptionist

Joseph Buick GMC • Colerain Township, OH

3d • Onsite

About The Position

The Part Time Phone Appointment Coordinator / Rental Receptionist is responsible for answering Service Department phone calls and delivering exceptional customer service assistance. This entails collecting information from the customer and scheduling the service appointments, addressing visitor questions and needs, and providing an overall welcoming environment. For rental vehicle duties, this includes collecting required information from the customer, generate a rental contract, and manage the time frame on when vehicles need returned. This position oftentimes includes performing ad hoc administrative duties as needed. Must be able to work from 1PM - 6PM, Monday - Friday.

Requirements

• Excellent communication skills
• Outgoing and positive demeanor
• Professional presentation
• Punctual nature and ability to handle schedule flexibility
• A clean driving record & valid driver’s license
• A professional appearance

Responsibilities

• Answering Service Department phone calls
• Delivering exceptional customer service assistance
• Collecting information from the customer and scheduling service appointments
• Addressing visitor questions and needs
• Providing an overall welcoming environment
• Collecting required information from the customer for rental vehicles
• Generating rental contracts
• Managing the time frame on when vehicles need returned
• Performing ad hoc administrative duties as needed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed