Phoenix Start-Up Service Leader

City Year • Phoenix, AZ

4d • Onsite

About The Position

As a Phoenix Start-Up Service Leader, you will support ASU City Year Student Success Coaches as a role model and mentor, while continuing to coach and mentor elementary and high school students. You will help these students earn academic success, improve their attendance, and develop positive behaviors at school. You will plan and monitor individual student progress and work with teachers on whole class instruction, breakout spaces, and other in-class student assistance. This position will also be charged with specific tasks that support a unique first start up year. This position is unique to the Phoenix location, and only individuals who have completed at least one year in a City Year Corps Member position (Student Success Coach, Second Year, Service Leader, Team Leader) in another City Year location is eligible to apply. Although the Phoenix Start-Up Service Leader position will have similarities to other City Year Service Leader roles across the country, there are key differences in benefits and job scope.

Requirements

• Must have completed at least one year in a City Year Corps Member position (Student Success Coach, Second Year, Service Leader, Team Leader) in another City Year location.
• A high school diploma or GED is required as of July 1, 2026.
• Be a U.S. citizen or legal permanent resident with authorization to work in the U.S.
• Be 18-26 by July 1, 2026
• Agree to and complete comprehensive background checks

Nice To Haves

• Completed recommendation form from a professional reference.

Responsibilities

• Support start-up-year Phoenix site priorities, including training, school partnership coordination, recruitment, fundraising, and other operational initiatives that contribute to a successful site launch.
• Serve as a peer leader and mentor to ASU Student Success Coaches by modeling effective service practices, supporting onboarding, and reinforcing City Year culture and expectations.
• Partner with the Impact Manager to support implementation of the City Year service model through coaching, observation, problem-solving, and monitoring team and student progress.
• Collaborate with teachers and school staff to provide targeted academic interventions (as needed) and promote positive student outcomes and a supportive school climate.
• Demonstrate professionalism, adaptability, and accountability while serving as a resource for Student Success Coaches and helping foster a positive team culture.

Benefits

• Medical, dental, vision, healthcare FSA, dependent care FSA, pre-tax commuter benefits, voluntary life/AD&D, and 401(k) eligibility and match
• Employer paid short-term and long-term disability benefits, basic life/AD&D, and the Employee Assistance Program
• Vacation, sick time, personal days, organizational holidays, and bereavement all prorated based on 85% FTE status
• Access to training and professional development opportunities through City Year

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED