Phlebotomy Training Coordinator

Labcorp•Itasca, IL

5d•$19 - $29•Hybrid

About The Position

Labcorp is seeking a Phlebotomy Training Coordinator to join their team in the Lake County and Northwest Illinois territory. Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. They are leveraging advanced technologies, intelligent digital solutions, and data-driven innovation to enhance operations and deliver greater value to customers and patients. The role involves assisting with onboarding and training new employees, providing ongoing group and individualized training, delivering training on company policies and procedures, developing and implementing training resources, evaluating and updating training materials, serving as a procedural and compliance resource, supporting leadership with quality and service metrics, assisting with improvement plans for underperforming employees, maintaining training logs and records, and providing training with respect and professionalism. The role may also involve travel to client sites and other branches for training, researching industry-related information, and performing additional administrative tasks as needed.

Requirements

High school diploma or GED or equivalent
3 years or more of Phlebotomy experience drawing patients of all ages

Nice To Haves

1 year or more experience training employees
1 year or more experience as a people leader
Strong communication skills; both written and verbal
High attention to detail and time management skills
Proven track record in providing exceptional customer service
Flexibility to travel throughout territory for training purposes
Comfortable working under minimal supervision
Basic computer skills with proficiency in Microsoft Office
Valid driver's license and clean driving record
Able to pass a standardized color blindness test

Responsibilities

Assist with the onboarding of new employees as well as initial training to ensure a positive new hire experience
Provide on-going group and individualized training for purposes of work performance enhancement and general education
Deliver training in the areas of company and department policies and procedures, department related competencies and Lab Information Systems
Develop and implement appropriate resources and programs to accomplish training objectives
Evaluate and update existing training materials and plans
Serve as a procedural and compliance resource for department employees
Support leadership with their goals in relation to quality and service metrics
Assist with the creation of improvement plans for underperforming employees
Maintain accurate logs and records for all trainings conducted
Provide training with respect and professionalism at all times
Assist with the workflow during times of high volume or when coverage is needed
May travel to client sites and other branches to assist in training
Research industry related information when necessary
Additional administrative tasks as needed