Phlebotomy Territory Manager

Labcorp•Austin, TX

5d•Onsite

About The Position

Labcorp is seeking a Phlebotomy Territory Manager to join our team in Austin, TX. This role will lead a team of Phlebotomists/Supervisors and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Requirements

Bachelor's Degree
5 or more years' experience as a Phlebotomist
2 or more years' supervisory / leadership experience
Reside in or be willing to relocate to Austin, TX market
Be 21 years of age or older
Have a valid driver's license and clean driving record
Have access to reliable transportation
Knowledge of phlebotomy duties, responsibilities and techniques
Strong leadership skills and proven ability to manage and mentor a team
Ability to communicate professionally and effectively with internal and external customers
Able to pass a standardized color blindness test
Excellent verbal and written communication skills
Proficient with MS Office programs

Nice To Haves

2 or more years' supervisory experience in phlebotomy or healthcare
Current or Prior LabCorp experience

Responsibilities

Oversee the day to day operations of a region that includes supervisors and phlebotomists working in patient service center and/or client office locations
Provide coaching and mentoring to supervisory staff as well as phlebotomy staff
Work closely with large accounts to support operational services through phlebotomy
Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company mandates
Monitor monthly productivity and report any deviations as necessary
Resolve any client related matters or customer complaints appropriately
Ensure patient flow, wait times, inventory levels are being properly maintained
Complete regular and timely financial analyses for all department related positions
Ensure regular and timely completion of periodic inspections of patient service centers
Report any performance, compliance or staffing related issues and work with the appropriate departments toward resolution
Perform operational duties such as payroll, monthly schedules and performance appraisals
Manage costs effectively by minimizing employee turnover and controlling overtime costs
Assist in the setup of new Patient Service Centers and/or client offices
Perform, collect and prepare specimens when needed
Travel to additional sites as necessary