Phlebotomy Technician - Ambulatory/Gulf Breeze, Days

Baptist Health Care•Gulf Breeze, FL

About The Position

The Ambulatory Care Phlebotomist works in outpatient settings, such as clinics, doctor's offices, or labs, collecting blood, urine, and tissue samples from patients. The role performs venipuncture and capillary draws, labels specimens, and manages data entry, with a focus on high-volume patient interaction, precision, and customer service in a fast-paced environment.

Requirements

  • High school diploma or equivalent required.

Nice To Haves

  • One year of phlebotomy experience preferred.

Responsibilities

  • Perform phlebotomy procedures according to established policies and procedures.
  • Organize assigned work and complete the workload accurately and promptly while emphasizing patient experience, throughput, and coordination.
  • Ensure the proper information is provided on requisitions.
  • Maintain high specimen quality.
  • Operate assigned equipment, perform required maintenance, follow safety instructions, and maintain equipment according to department standards.
  • Act as a receptionist, greet patients, and answer phones in the lab.
  • Adapt to changes in assignments, cross-train in all areas, take on higher-level tasks in preparation for increased responsibility, and help team members support the department workload.
  • Perform venipuncture and capillary techniques, including heel and finger sticks, efficiently.
  • Perform and document simple tests such as EKGs and glucose monitoring according to established protocols.
  • Verify patient identity using at least two unique identifiers, explain procedures, manage patient anxiety, label specimens accurately, and ensure samples are processed, stored, and prepared for transport properly.
  • Use electronic health records for data entry and test ordering.
  • Adhere to HIPAA and infection control standards.
  • Provide clear instructions for self-collected samples, such as urine or stool, and manage patients who may have adverse reactions, such as fainting.
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