Phlebotomy Technician II

Advocate Health and Hospitals Corporation • High Point, NC

8d • Onsite

About The Position

The Phlebotomy Technician II works in Laboratory Outreach Services at Wake Forest Baptist Medical Center in High Point, North Carolina. This full-time role is scheduled for 40 hours per week, Monday through Friday from 8 a.m. to 5 p.m., with the department closed for lunch. The role participates in a weekend rotation twice a year and may require work on any shift within department operating hours, including weekends and holidays.

The technician collects and processes blood specimens, identifies and delivers samples to the appropriate laboratory sections, and follows safety and patient identification procedures. The position also supports laboratory operations through inventory monitoring, clerical and computer tasks, and may perform waived testing. The technician provides age-appropriate collection, contributes to a cooperative work environment, and serves as a knowledgeable resource to staff.

The work involves contact with patients and potentially infectious specimens, exposure risks from bloodborne or airborne diseases, chemicals, sharps, moderate noise, interruptions, and stressful situations. Protective equipment is required.

Requirements

• High school diploma or GED equivalent.
• CPR certification.
• ASCP, AMT, ASPT, or equivalent certification from an accredited phlebotomy training program, including successful completion of a certification exam with passing scores.
• Ability to listen and communicate effectively.
• Ability to work cooperatively.
• Excellent customer service skills.
• Basic computer skills.
• Discernment and judgment.
• Attention to detail.
• May be required to work any shift within department operating hours, including weekends and holidays.

Nice To Haves

• Two years of age-appropriate phlebotomy experience preferred.

Responsibilities

• Collect blood specimens accurately and on time according to departmental practices.
• Identify patient samples accurately and deliver them to the appropriate laboratory sections.
• Follow safety and identification procedures when handling patients or specimens in any circumstance or environment.
• Serve as a resource to staff by applying advanced phlebotomy knowledge in daily work.
• Improve work skills through self-study and continuing education.
• Contribute to the smooth and efficient operation of the laboratory section and department.
• Follow approved policies and procedures to help prevent the spread of bloodborne or airborne diseases and protect coworkers and the facility.
• Promote the professional image of the laboratories in accordance with hospital, department, and professional society philosophies, goals, and standards.
• Collect specimens using age-specific guidelines for school-age patients, adolescents, early adults, middle adults, and late adults.
• Maintain inventory and job-related supplies and monitor expiration dates.
• Perform clerical tasks, including entering laboratory orders into the LIS, printing and delivering reports, filing reports, preparing requisitions, and obtaining or entering information in laboratory or hospital computer systems.
• Process specimens in accordance with laboratory policies.
• May perform waived testing.
• Perform other job-related duties as assigned.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay, such as shift or on-call pay, based on the teammate's role.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED