Phlebotomy Technician I

BioIVT•Medford, MA

About The Position

The Phlebotomy Technician I is responsible for efficiently and accurately performing blood and non-blood collection from donors. The role follows standard operating procedures (SOPs), IRB protocols, and regulatory requirements while helping create a welcoming donor experience and supporting donor retention and recruitment as needed. The technician screens and consents donors, prepares them for procedures, collects products or specimens, and completes accurate records and documentation. The position also supports donor center operations by performing calibration and qualification activities, cleaning and maintaining facilities and equipment, preparing and shipping units and samples, and monitoring collection supplies. Duties may vary based on site requirements, and other duties may be assigned.

Requirements

High school diploma or equivalent.
At least one year of phlebotomy experience or completion of a phlebotomy/medical assistant education program.
Proficiency with a variety of computer software programs, including MS Office.
Ability to work in a team laboratory environment and knowledge of or familiarity with scientific terminology.
Ability to communicate clearly with colleagues, management, and suppliers.
Ability to work under pressure.

Nice To Haves

Certification in phlebotomy.
Mission-driven approach and pride in contributing to science, medical progress, and better outcomes.
Collaborative approach and ability to build respectful, responsive, solutions-oriented relationships.
Ownership, accountability, and commitment to high-quality work.
Comfort working in a fast-paced, growing organization where priorities may shift; flexibility, good judgment, and communication.
Consistency, integrity, attention to detail, and respect for quality and compliance.
Curiosity, openness to feedback, and commitment to continuous improvement.

Responsibilities

Follow Standard Operating Procedures (SOPs), IRB protocols, and regulatory requirements.
Complete required process and procedure training.
Create a welcoming environment for donors, support donor retention, and participate in donor recruitment as needed.
Consent donors and perform pre-donation screening and qualification processes according to SOPs.
Maintain confidentiality of personnel, donor, and site records.
Prepare donors for donation procedures in a timely manner.
Review donor record files for accuracy and completeness and document according to SOPs.
Configure collection devices; perform phlebotomy; monitor collections; and disconnect donors upon completion according to SOPs.
Perform daily, weekly, monthly, annual, and periodic calibration and qualification activities.
Assist with donor center facility and equipment cleaning and maintenance.
Process, label, and review units and samples for shipping according to specifications, as necessary.
Perform product and sample shipment activities, as necessary.
Monitor collection supply levels and enter purchase requests, as necessary.

Benefits

Medical coverage with PPO/HRA and HDHP/HSA plan options.
Company-funded HRA or HSA contributions, depending on the medical plan elected.
Prescription drug coverage, virtual care through MDLIVE, and preventive care.
Dental coverage through Cigna and vision coverage through VSP.
Company-paid life, AD&D, short-term disability, and long-term disability coverage.
Flexible spending account options, including healthcare, limited purpose, and dependent care FSAs.
401(k) retirement plan with employer Safe Harbor matching contributions.
Tuition reimbursement.
Paid time off and company-paid holidays.
Employee assistance resources, travel assistance, and voluntary benefit options.