Phlebotomy Tech

Emory Healthcare•Lithonia, GA

16h•$19 - $22

About The Position

The Phlebotomy Tech collects, labels, processes, and transports patient specimens for testing, including routine and advanced venipuncture. The role follows strict patient-identification, medical, laboratory, and infection-control protocols; processes emergency and timed orders within required time frames; and supports accurate order management and specimen handling. The position also involves maintaining supplies and equipment, resolving collection or processing issues, completing basic clerical work, and participating in quality improvement and professional development activities. Depending on assignment, clinic-based duties may include reviewing requisitions, following up on incomplete or questionable orders, instructing patients and outreach clients on non-blood specimen collection, maintaining standing order files, scheduling or arriving lab appointments, preparing and triaging specimens, and obtaining Medicare coverage waivers when applicable. Hospital-based duties may include maintaining computerized WOW carts, following isolation procedures, remaining available by phone for emergent collections, and coordinating with clinical staff to resolve outstanding specimen or collection issues.

Requirements

High school diploma or equivalent.
Basic computer skills.
For clinic-based positions, ability to type at least 35 words per minute is required.
Basic medical terminology and customer-service skills are expected.

Nice To Haves

Two years of relevant phlebotomy experience preferred.
Phlebotomy certificate preferred.
For hospital-based positions, ability to type at least 35 words per minute is preferred.

Responsibilities

Collect, label, and transport patient specimens for testing, including routine and advanced venipuncture.
Provide exemplary customer service throughout preanalytical and analytical processes.
Identify patients positively before specimen collection and follow strict patient-identification protocols.
Collect blood samples as ordered and within prescribed time frames.
Process STAT and timed-study orders within required time frames.
Label specimens accurately according to laboratory procedures before processing or transport.
Use departmental computer programs to activate and manage orders, order laboratory tests, enter comments, and troubleshoot.
Reconcile outstanding test orders that have not been resolved through standard procedures.
Use universal precautions, barrier protection, and infection-control practices.
Maintain commonly used supplies, inspect stock levels, and review expiration dates.
Perform preventive maintenance on equipment and take prompt action to address specimen registration, collection, or processing problems.
Perform specimen-processing procedures as required.
May assume coordinator responsibilities when supervisory staff are absent.
Identify, understand, and document issues and opportunities, escalating them to a supervisor when appropriate.
Perform basic clerical duties as needed.
May assist with training new staff or students in blood collection or specimen processing.
Participate in quality-improvement activities and work with a supervisor on a professional-development plan.
Attend educational in-services and training classes for computer systems used for patient registration and referral testing.
Perform other duties as required.
For clinic-based assignments, may review requisitions, order tests, follow up on incomplete or questionable orders, instruct patients and outreach clients on non-blood specimen collection, maintain standing-order files, schedule or arrive lab appointments, prepare and triage specimens, and obtain Medicare coverage waivers when applicable.
For hospital-based assignments, maintain and use computerized WOW carts, follow patient-isolation procedures, remain available by phone for emergent collections, and work with clinical staff to maintain computerized records and resolve outstanding specimen or collection issues.