Phlebotomy Tech

WhidbeyHealth•Coupeville, WA

About The Position

The Phlebotomy Tech collects and processes specimens from patients of all ages, using appropriate venous, capillary, or other in-scope collection methods and established standards and procedures. The role admits patients and orders laboratory work in the computer system, performs laboratory clerical functions, and carries out duties with a patient-first approach and good customer service. Responsibilities include specimen collection and delivery; waived point-of-care testing when trained; quality-control and checklist activities; processing in-house and reference-laboratory specimens; verifying order compliance; maintaining supplies; following safety policies; assisting with training; and performing laboratory and front-office clerical tasks. The position also participates in laboratory teams, projects, education, and regulatory survey preparation as assigned.

Requirements

High school diploma or equivalent.
Completion of a phlebotomy training program, or ability to obtain one within 90 days of hire.
Active Washington State MA Phlebotomy License, or ability to obtain one within 90 days of hire.
Strong attention to detail.
Ability to work independently and as part of a team.
Effective communication skills.
Adaptability and flexibility in a fast-paced, high-quality environment.

Nice To Haves

One year of phlebotomy training experience.
PBT (ASCP) certification or equivalent nationally accredited certification.

Responsibilities

Collect routine, timed, ASAP, and STAT specimens from patients of all ages using appropriate techniques and established procedures; make routine collection rounds and deliver specimens to laboratory sections.
Ensure specimen integrity through proper patient identification, labeling, tube selection, and collection techniques.
Instruct patients and healthcare professionals in proper sample collection.
Perform waived point-of-care testing when appropriately trained and follow established procedures.
Complete daily checklist and quality-control duties, including temperature and water-quality checks, and print and follow up on collection summaries at the beginning and near the end of the shift.
Prepare and process in-house and reference-laboratory specimens and paperwork; notify couriers as appropriate and maintain paper report files.
Research and provide information about turnaround times, availability, specimen status, and charges.
Review orders for required compliant information, including provider, diagnosis, test order, and relevant instructions, before specimen collection.
Follow established procedures for presenting any information patients need regarding insurance before specimen collection.
Stock laboratory draw areas and trays; assist with inventory, restocking, and ordering supplies; fill physician-office orders.
Depending on experience and ability, handle inventory, supply storage, and laboratory charge entry and review.
Follow facility and laboratory safety policies, including biohazard shipping and handling, chemical safety, and infection-control practices.
Assist with training new employees or students as assigned by a supervisor or manager.
Answer phones, take phone orders, call results, admit clinic samples, and place orders.
Use Patient Inquiry, Front Office, Send Out, Central Processing, and print functions of the laboratory information system.
Pick up and distribute mail; type internal memos and forms; compile and tabulate statistical data as directed.
Participate in laboratory teams, innovative projects, educational requirements, regulatory survey preparation, and other assignments as directed.
Present a professional image in interactions with patients and coworkers.
Perform other duties as assigned.