Phlebotomy Tech

Emory Healthcare•Atlanta, GA

16h•$19 - $22

About The Position

The Phlebotomy Tech collects, labels, and transports patient specimens for testing, including routine and advanced venipuncture. The role supports timely processing of routine, emergency, and timed orders while upholding patient-identification, laboratory, infection-control, and customer-service standards. Duties may vary between clinic-based and hospital-based work areas. The position may include specimen processing, equipment maintenance, supply monitoring, order management, troubleshooting, basic clerical work, training assistance, quality-improvement participation, and professional development. Clinic-based duties may include reviewing requisitions, instructing patients and outreach clients on non-blood specimen collection, maintaining standing orders, scheduling laboratory appointments, triaging specimens, and obtaining Medicare coverage waivers when applicable. Hospital-based duties may include maintaining computerized WOW carts, following isolation procedures, remaining available by phone for emergent collections, and working with clinical staff to resolve outstanding specimen and collection issues.

Requirements

High school diploma or equivalent.
Basic computer skills.
For clinic-based positions, ability to type at least 35 words per minute is required; for hospital-based positions, it is preferred.
Basic medical terminology and customer-service skills are expected.

Nice To Haves

Two years of relevant phlebotomy experience preferred.
Phlebotomy certificate preferred.

Responsibilities

Collect, label, and transport patient specimens for testing in a timely manner, including routine and advanced venipuncture.
Provide exemplary customer service throughout preanalytical and analytical processes.
Identify patients positively before specimen collection and follow strict medical protocols.
Process STAT and timed studies within required time frames.
Label specimens accurately according to laboratory procedures before processing or transport.
Operate departmental computer programs to activate orders, manage orders through authorized consolidation or cancellation, enter comments, and troubleshoot.
Reconcile outstanding test orders that have not been resolved through standard operating procedures.
Follow universal precautions, barrier protection methods, and infection-control practices.
Monitor commonly used supplies, inspect stock levels, and review expiration dates.
Perform preventive maintenance on equipment and take prompt action to resolve specimen registration, collection, or processing problems.
Perform specimen-processing procedures as required.
May assume coordinator responsibilities when supervisory staff are absent.
Identify, understand, and document issues, problems, and opportunities, escalating them to a supervisor when appropriate.
Perform basic clerical duties as needed.
May assist with training new staff or students in blood collection or specimen processing.
Participate in quality-improvement activities and work with a supervisor to formulate a professional-development plan.
Attend educational in-services and training classes for computer systems used in patient registration and referral testing.
Perform other duties as required.
For clinic-based work: review requisitions, order tests appropriately, and follow up on incomplete information or questionable orders.
For clinic-based work: instruct patients and outreach clients on non-blood specimen collection as necessary.
For clinic-based work: maintain standing-order files, schedule or arrive laboratory appointments, prepare and triage specimens, and obtain Medicare coverage waivers when applicable.
For hospital-based work: maintain and use computerized WOW carts, ensuring they are charged and operational.
For hospital-based work: follow patient-isolation procedures and maintain phone availability for emergent collections.
For hospital-based work: interact with clinical staff to maintain computerized records and resolve or troubleshoot outstanding specimen and collection issues.