Night Shift ED Phlebotomy Tech

Emory•Atlanta, GA

1d•Hybrid

About The Position

Collects, labels, and transports patient specimens for testing in a timely manner including routine and advanced venipuncture. Upholds the values of the organization including providing and demonstrating exemplary customer service skills throughout the preanalytical and analytical processes. Assumes coordinator responsibilities in the absence of supervisory staff assigning work to others. May be required to act as department liaison on off shifts/ weekends. Primary function may be as a clinic or hospital float personnel who must be knowledgeable of procedures and operations at various locations and show flexibility in the schedules they can work. May initiate intervention on unacceptable specimens. Adheres to strict protocol regarding patient identification; ensures that each patient is positively identified prior to any specimen collection. Collects patient blood samples by performing venipunctures as ordered and within the prescribed time-frame following strict medical protocol. Processes all emergency orders (STATS and Timed Studies) within the required time frame. Labels each specimen accurately according to established laboratory procedures prior to processing or transport. Operates departmental computer programs to activate orders, performs order management through test consolidation or cancellation as authorized, orders laboratory tests, enters comments and performs troubleshooting as necessary. Reconciles outstanding test orders that have not been resolved through standard operating procedures. Practices universal precautions, barrier protection methods, and infection control. Maintains the stock of commonly used supplies, performing routine inspections of stock levels and reviews expiration dates to ensure adequate availability. Performs preventive maintenance on equipment. Takes prompt action to resolve any problem with the registration, collection or processing of all specimens including referral specimens using available test catalog or reference materials. May perform specimen processing procedures as required. Identifies, understands, and documents issues, problems, and opportunities, escalating to supervisor when appropriate. Performs clerical duties as needed. Attends educational in-services and training classes for various computer systems necessary for patient registration and referral testing. Trains and mentors new staff or students in blood collection and/ or specimen processing as directed. Assumes lead as trainer, often as Super User or train-the-trainer responsibility. Participates in quality improvement activities. Represents department by actively participating in interdepartmental teams and supports Emory initiatives. Supports a positive team atmosphere by participating in all group meetings and team building. Works with supervisor to formulate plan for professional development. Performs other duties as required. Clinic Based: May review test requisitions and order tests appropriately following up on all tests with incomplete information or questionable test orders. Provides patients and outreach clients instruction as necessary regarding non-blood specimen collections. May maintain standing order files and schedule/ arrive lab appointments. Prepares and triages specimens to the proper testing facility. Obtains waivers for Medicare coverage when applicable. Hospital Based: Maintain and utilize computerized WOW carts insuring adequately charged and operational. Adheres to patient isolation procedures as required to ensure a safe work environment. Must maintain phone availability for emergent collections. Interacts with clinical staff on unit to maintain computerized records, resolve, and troubleshoots outstanding specimen/collections.

Requirements

High School diploma or equivalent.
Basic computer skills.
Ability to type minimum 35 words per minute (required for Clinic based, preferred for Hospital based).
Basic medical terminology.
Customer service skills.
Willingness to work varied locations and shifts.
Reliable transportation.

Nice To Haves

2 years relevant phlebotomy experience.
Phlebotomy certificate.

Responsibilities

Collects, labels, and transports patient specimens for testing.
Performs routine and advanced venipuncture.
Upholds organizational values and provides exemplary customer service.
Assumes coordinator responsibilities in the absence of supervisory staff.
Acts as department liaison on off shifts/weekends.
Floats to various clinic or hospital locations as needed.
Initiates intervention on unacceptable specimens.
Ensures positive patient identification prior to specimen collection.
Processes all emergency orders (STATS and Timed Studies) within the required time frame.
Labels specimens accurately.
Operates departmental computer programs for order activation, management, and troubleshooting.
Reconciles outstanding test orders.
Practices universal precautions, barrier protection, and infection control.
Maintains stock of commonly used supplies and checks expiration dates.
Performs preventive maintenance on equipment.
Resolves problems with specimen registration, collection, or processing.
Performs specimen processing procedures as required.
Identifies, documents, and escalates issues, problems, and opportunities.
Performs clerical duties as needed.
Attends educational in-services and training classes.
Trains and mentors new staff or students.
Assumes lead as trainer, Super User, or train-the-trainer.
Participates in quality improvement activities.
Represents department in interdepartmental teams and supports Emory initiatives.
Supports a positive team atmosphere.
Works with supervisor on professional development plan.
Reviews test requisitions and orders tests appropriately (Clinic Based).
Provides patient and outreach client instructions for non-blood specimen collections (Clinic Based).
Maintains standing order files and schedules lab appointments (Clinic Based).
Prepares and triages specimens to the proper testing facility (Clinic Based).
Obtains waivers for Medicare coverage (Clinic Based).
Maintains and utilizes computerized WOW carts (Hospital Based).
Adheres to patient isolation procedures (Hospital Based).
Maintains phone availability for emergent collections (Hospital Based).
Interacts with clinical staff to maintain computerized records and resolve issues (Hospital Based).