Phlebotomy Team Lead

LabcorpSan Antonio, TX
Onsite

About The Position

LabCorp is seeking a Phlebotomy Team Lead to join our team in 11603 Crosswinds Way. San Antonio, TX 78233. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization.

Requirements

  • High school diploma or equivalent
  • Knowledge of phlebotomy procedures, techniques, and role responsibilities
  • Pass a standardized color blindness test
  • Be 21 years of age and have a clean driving record
  • Reliable transportation
  • Flexibility to work overtime as needed
  • Exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision

Nice To Haves

  • 1 or more years of experience as a phlebotomist
  • 1 or more years of experience in a coordinator, lead or supervisory role
  • Phlebotomy certification or completed training program

Responsibilities

  • Provide coverage and travel to various sites to perform phlebotomy job duties
  • Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
  • Observe new employee performance and report observations to the supervisor
  • Perform site inspections on a regular basis and accurately report all findings
  • Provide continuous training to phlebotomy staff as directed
  • Complete new hire and annual competency assessments when necessary
  • Manage and monitor patient flow, wait times, inventory levels and information logs
  • Address any customer service-related issues in a prompt and respectful manner
  • Review daily/weekly schedule with supervisor and making schedule adjustments as needed
  • Promote teamwork, cohesiveness and effective communication among coworkers
  • Perform all duties of a phlebotomist and site coordinator as needed

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
  • Phlebotomy Incentive Plan (quarterly bonus based on performance metrics)
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