Phlebotomy Supervisor - Clinical Lab - Full Time 8 Hour Rotating Shift (Exempt) (Non-Union)

University of Southern California•Los Angeles, CA

1d•Onsite

About The Position

The Phlebotomy Supervisor oversees and supervises the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis and treatment of disease. This role involves monitoring blood drawing and specimen processing/handling procedures, ensuring compliance with department policies for quality assurance, safety, environmental, and infection control, and adhering to requirements of accreditation and regulatory agencies. The supervisor evaluates collection equipment, techniques, and workflow patterns, preparing reports with recommendations. They are responsible for personnel actions such as hiring, performance appraisals, and scheduling. Additionally, this position monitors employee competencies, oversees the operations and performance of phlebotomy and processing staff, and assesses results against job descriptions and quality indicators. The role includes procuring blood and other laboratory specimens, processing and handling specimens, and responding to inquiries about lab results and specimen status. Effective communication with patients and staff, maintaining professional growth, participating in performance improvement programs, and providing staff training are also key aspects. The supervisor ensures an English speaking environment in work areas and performs other related duties as assigned.

Requirements

High School or equivalent
Specialized/technical training Graduate from an accredited Phlebotomy Program.
3 years Experience in Phlebotomy
Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.
Committed to excellence in patient care and customer service.
Demonstrates ability to work independently with minimal direction and supervision.
Able to function independently and as a member of a team.
Knowledge of medical terminology.
Leading/ guidance skills
Certified Phlebotomy Technician - CPT (CA DPH)
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

Nice To Haves

1 year Phlebotomy lead/supervisory experience in an acute care setting.

Responsibilities

Supervise the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis of treatment of disease
Monitor blood drawing and specimen processing/handling procedures
Assure compliance with department policies and procedures for quality assurance, safety, environmental and infection control
Comply with requirements of accreditation and regulatory agencies.
Evaluate collection equipment, techniques, and workflow patterns and prepare reports outlining appropriate recommendations and conclusions.
Perform various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers, and work/vacation schedules.
Monitors compliance of employees demonstrating initial and annual competencies.
Oversees the operation and performance, behavior, and activities of the phlebotomy and processing staff and laboratory coordinator.
Monitors and assesses results and accomplishments of the performance expectations as established by each job description and quality indicators for the Clinical Laboratory.
Responsible for the procurement of blood and other laboratory specimens from Inpatients and Outpatients.
Adheres to established policies, procedures and requirements of USC University Hospital and Clinical Laboratory Department.
Obtains blood sample specimens by venipuncture or capillary methods in response to request for testing by clinicians, with appropriate consideration for the age of the patient.
Receives and screens specimens with regard to acceptability as defined by established guidelines.
Processes, distributes, or packages all specimens received (except for Blood Bank and Anatomic Pathology samples).
Handles all inquiries for lab results, specimen status and general information regarding the Clinical Laboratory and it’s functions
Communicates and interacts effectively and professionally with Patients , co-workers and guests of the institution, with appropriate consideration for the age of the patient.
Carries out additional clinical and clerical duties to meet the needs of the Clinical Laboratory.
Maintains professional growth and development.
Actively participates in the Clinical Laboratory Performance Improvement Program.
Provides for orientation, training, and continuing education of staff.
Maintains an English speaking environment in all work areas.
Performs other related duties as assigned or requested by the Information System Manager and/or Administrative Laboratory Director.
Performs other duties as assigned.