Phlebotomy Supervisor, FT, Variable Shifts

Prisma Health•Easley, SC

9h•Onsite

About The Position

The Phlebotomy Supervisor supervises phlebotomy technicians, oversees workload, schedules and maintains coverage across required shifts, and ensures the phlebotomy area is supplied, neat, and clean. The role works with team members and the laboratory manager to provide excellent customer service and serves as a liaison between laboratory technical staff and the phlebotomy team. The supervisor supports accurate specimen labeling and appropriate collection practices, ensures compliance with isolation procedures, and monitors technicians’ venipuncture and capillary puncture techniques. Responsibilities also include evaluating and interviewing candidates, recommending hires, scheduling and supervising staff, maintaining accurate time and attendance records, coordinating training and competencies, conducting performance appraisals, and initiating progressive discipline in collaboration with the established chain of command. The role coordinates electronic collection methods and devices, maintains a safe and clean work environment, responds to safety violations, addresses customer satisfaction issues, and coordinates assigned projects. The supervisor complies with Prisma Health policies and applicable governmental and accreditation standards, reviews and coordinates revisions to the procedure manual annually, and participates in continuing education, required competencies, and proficiency testing. Other duties may be assigned.

Requirements

High school diploma or equivalent, or post-high-school diploma/highest degree earned.
Two years of experience in phlebotomy.
Previously or currently eligible for MLT(ASCP), MLT(ASCP)cm, or MLT(AMT), or hold one of the listed certifications: PBT(ASCP), RPT(AMT), CPT(ASPT), CPT(NHA), CPT(ACA), CPT(NCCT), CPT(NPCE), CPT(NPA), CPT(NAPT), or CPT(NHCO).
Ability to compose correspondence and coordinate events or meetings.
Human relations and interpersonal skills.
Communication skills.
Interview skills.
Phlebotomy knowledge.
Knowledge of office equipment.
Computer skills, including word processing, spreadsheets, and data entry.

Responsibilities

Supervise phlebotomy technicians and oversee workload.
Schedule team members and maintain coverage on required shifts; schedule all shifts and maintain accurate time and attendance records.
Maintain supplies and keep the phlebotomy area neat and clean.
Ensure specimens are accurately labeled at the time of collection according to established procedures.
Ensure posted isolation procedures are observed and that team members are trained to follow collection procedures for patients under isolation.
Monitor technicians to ensure proper collection sites and venipuncture and capillary puncture techniques are used.
Evaluate qualifications of potential employees, interview candidates, and recommend hires.
Initiate progressive disciplinary action as needed in collaboration with the established chain of command.
Conduct performance appraisals of team members.
Coordinate training for new employees and students and ensure technicians complete required competencies within the required timeframe.
Coordinate electronic collection methods and devices and ensure devices are in good working order.
Develop, implement, and monitor processes to control environmental hazards and risks, prevent accidents and injuries, and maintain safe conditions for team members, patients, staff, and visitors.
Maintain a safe and clean work environment and respond immediately to safety violations.
Prioritize tasks and respond or escalate customer satisfaction issues appropriately.
Coordinate and implement assigned special projects and tasks.
Serve as a liaison between laboratory technical staff and phlebotomy team members.
Attend meetings and participate on committees as needed.
Comply with Prisma Health system, campus, and laboratory policies and procedures and applicable governmental and accrediting standards.
Review the procedure manual annually, coordinate revisions with the system phlebotomy manager, and submit it to the Medical Director or designee for review according to schedule.
Meet mandatory and continuing education requirements, assess training needs, and participate in annual continuing education programs.
Complete required six-month and annual competencies on time and perform assigned proficiency testing.
Perform other duties as assigned.