Phlebotomy Supervisor

Labcorp•Asheville, NC

13d•Onsite

About The Position

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a Phlebotomy Supervisor to join our team in Asheville, NC. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Requirements

High school diploma or equivalent
2 years or more of experience as a phlebotomist
3 years or more of experience supervising or leading a team
Valid Driver's License and clean driving record with reliable transportation
At least 21 years’ old
In-depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortably working under minimal supervision
Reliable transportation and clean driving record if applicable
Able to pass a standardized color blindness test

Nice To Haves

Phlebotomy certification or completed training
5 Years or more of experience supervising or leading a team

Responsibilities

Supervise a team of 25 or more phlebotomists working in Patient Service Centers and/or physician's offices
Manage patient flow, wait times, and inventory levels and information logs
Monitor monthly productivity and report any deviations as necessary
Coordinate phlebotomists' schedules through resourceful and creative thinking
Perform operational duties such as payroll, monthly schedules and performance appraisals
Partner with Human Resources regarding employee relations issues and disciplinary actions
Hire and train phlebotomists to fill any open positions
Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
Provide exceptional customer service to all patients and clients
Assist in the set-up of new Patient Service Centers or Client Offices
Provide resolution of any patient or client issues
Perform, collect and prepare specimens when needed
Travel to additional sites as necessary