Phlebotomy Site Coordinator

Labcorp•Phoenix, AZ

5d•Onsite

About The Position

Labcorp is seeking a Phlebotomy Site Coordinator to join their team in Phoenix, AZ. This role involves managing patient flow, ensuring compliance, addressing customer service issues, and performing specimen collections. The Phlebotomy Site Coordinator will be the face of the company, providing exceptional customer service and skilled specimen collections, with opportunities for continuous growth within the organization. Phlebotomists/Site Coordinators may be eligible for participation in the Phlebotomy Incentive Plan, which pays a quarterly bonus based on performance metrics.

Requirements

High school diploma or equivalent
1 or more years of Phlebotomy experience
Able to pass a standardized color blindness test
Strong communication skills; both written and verbal
Proven track record in providing exceptional customer service
Ability to work independently or in a team environment
Comfortable working under minimal supervision

Nice To Haves

6 months experience leading a team
Phlebotomy certification or completed training program
Bilingual Spanish / English
Flexibility to work overtime as needed

Responsibilities

Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service-related issues in a prompt and respectful manner
Promote teamwork, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary