Phlebotomy Site Coordinator

Labcorp•South Bend, IN

3d•Onsite

About The Position

LabCorp is seeking a Phlebotomy Site Coordinator to join their team in South Bend, Indiana. This role is responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area, including South Bend, Mishawaka, Elkhart, and others as necessary. The Phlebotomy Site Coordinator will work closely with PSC staff, management, laboratory staff, and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures under minimal supervision. Phlebotomists may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Requirements

High school diploma or GED or equivalent
1 year or more experience as a phlebotomist
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Able to pass a standardized color blindness test
Valid Driver’s License and clean driving record with reliable transportation
Be at least 21 years’ old

Nice To Haves

2 years or more experience in as a people leader
4 years or more of phlebotomy experience in an outpatient lab setting
In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency
Flexibility to work overtime as needed

Responsibilities

Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed