Phlebotomist (PRN)

Austin Regional Clinic: ARC•Austin, TX

About The Position

Austin Regional Clinic is a large professional medical group with more than 35 Central Texas locations. The Phlebotomist obtains blood specimens from patients of all ages, including newborns, children, adults, and geriatric patients, using venipuncture and capillary collection methods. The role processes laboratory orders and specimens in accordance with laboratory policies and procedures while maintaining compliance and confidentiality and promoting the organization’s mission and philosophy. The position performs specimen collection and processing, waived testing and resulting when permitted by supervisory discretion, clerical and customer-service duties, and laboratory upkeep. The schedule is PRN (as needed), with availability for day, evening, and weekend shifts; holiday shifts are worked as required by company policy. The employee may be required to flex to other clinics.

Requirements

High school diploma or GED equivalent.
Completion of a phlebotomy class or at least one year of phlebotomy experience.
Knowledge of or familiarity with a laboratory environment and medical terminology.
Excellent customer-service, communication, interpersonal, and problem-solving skills.
Ability to work in a team environment, engage others, listen, adapt responses to others’ needs, and align actions with team goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Ability to manage competing priorities and perform duties professionally.
Ability to understand, recall, and communicate factual information and to understand, recall, and apply oral or written instructions.
Ability to organize thoughts and ideas into understandable terminology and apply common sense.
Availability for day, evening, and weekend shifts.

Nice To Haves

Phlebotomy class.
Phlebotomy certification.

Responsibilities

Collect laboratory specimens from patients of all ages, including patients with infectious diseases.
Process laboratory orders and specimens according to protocol.
Demonstrate appropriate telephone etiquette and provide professional customer service.
Use computer information systems and perform clerical duties.
Follow organizational and governmental standards, rules, and regulations, including OSHA, HIPAA, compliance, and Code of Conduct policies.
Maintain regular and dependable attendance and follow company core competencies.
Work holiday shifts as required by company policy.
Prioritize workload to provide providers with necessary information efficiently.
Collect specimens according to requirements and standard operating procedures; use safety collection devices and follow universal precautions.
Maintain patient confidentiality and comply with laboratory ordering and billing requirements.
Assist co-workers and customers as needed and help train new employees or students.
Maintain laboratory supply inventory and assist with storage and laboratory cleanliness.
Report complaints or problems to a supervisor or person in charge.
Flex to other clinics when required.
Perform waived testing and resulting with supervisory discretion.
Check the laboratory appointment schedule daily for orders.
Restock the draw area and empty sharps and biohazard waste containers.
Perform other duties as assigned.