Phlebotomist - Atrium Health Union Family Medicine Clinic

American Addiction Centers • Monroe, NC

2d • $19 - $28 • Onsite

About The Position

The Phlebotomist position at Atrium Health Union Family Medicine Clinic is a full-time role responsible for ensuring patient safety through positive identification, assessing patient reactions to specimen procurement, and performing venipuncture and other specimen collections from patients of all ages. The role involves adhering to established protocols for specimen collection, labeling, and handling, as well as resolving identification and requisition issues. Additionally, the Phlebotomist will answer and screen telephone calls, assist with inventory and supply maintenance, accept and sort specimens, and respond to urgent specimen requests. The position also includes ordering and verifying test requests, documenting information for quality assurance, reviewing reports, and supporting billing functions. A key aspect of the role is instructing employees and students in phlebotomy and data entry, requiring the demonstration of age-specific knowledge and skills for patient care.

Requirements

• High School Graduate.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills.
• Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Nice To Haves

• No experience required.

Responsibilities

• Verifies positive patient identification to ensure patient safety.
• Assesses patient reactions to specimen procurement.
• Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol.
• Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times.
• Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing.
• Resolves specimen identification and/or requisition problems and clarifies requests.
• Answers and screens telephone calls.
• Assists with inventory and maintains supplies and/or equipment.
• Accepts specimens from a variety of internal and external customers.
• Receives and sorts specimens.
• Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests.
• Documents appropriate information for quality assurance/improvement according to established protocol.
• Reviews various pending and management reports.
• Generates and distributes reports.
• Provides assistance in support of Billing and other business functions.
• Instructs employees and students in phlebotomy and data entry.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED