Phlebotomist (Ballard)

One Medical•Seattle, WA
•Onsite

About The Position

One Medical is seeking a Phlebotomist, internally known as a Lab Services Specialist, to provide venipuncture and other clinical support services as part of patients’ primary care journeys. Reporting to the Operations Manager and collaborating with providers and administrative assistants, this role supports the local office and the larger district. The Phlebotomist performs and processes specimen collections to high-quality standards while creating a personalized, calming experience for patients. The role requires adapting to changing technology and workflows and providing human-centered care.

Requirements

  • Active phlebotomy certification to practice in Washington.
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training or externship environment.
  • High school diploma or equivalent.
  • Proficiency with computer technology, including typing, navigating the internet, and using multiple software systems simultaneously.
  • Experience working on collaborative, diverse, multidisciplinary teams.
  • Ability to display confidence and instill trust during specimen collection while delivering individualized, human-centered, customer-focused care.
  • Ability to persist through change, take action on challenges, and learn quickly and effectively in new situations or tasks.

Nice To Haves

  • Experience working with remote teams.
  • Experience with extended-scope care, including non-blood specimen collection and processing, EKGs/ECGs, vital signs, ear lavages, vaccines, PPD tests, and swabs.

Responsibilities

  • Provide venipuncture services to patients ranging from pediatrics to geriatrics.
  • Perform or assist with extended-scope duties, including non-blood specimen collection, EKGs/ECGs, vital signs, ear lavages, vaccines, PPD tests, and swabs.
  • Maintain in-office care standards through proper specimen labeling, handling, and processing; inventory upkeep; and tool sterilization.
  • Answer patient messages and follow up on lab cases.
  • Assist providers and the virtual medical team with clerical duties, including biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting.
  • Use the organization’s technology suite, including Slack, G-suite, Zoom, and the 1Life Electronic Medical Record System, to communicate with team members and complete daily work.
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