Phlebotomist - Outpatient - Full-time - DCMC

Luminis Health•Lanham, MD

7h•$20 - $24

About The Position

Performs laboratory specimen collection from patients for diagnostic purposes. Determines and executes the best method for obtaining biological specimens from patients of all ages, including venipuncture, capillary collection, and heel-stick, to ensure quality specimens for testing. Follows established productivity guidelines with minimal errors. Orders appropriate tests in the Laboratory Information System (LIS) as requested by authorized providers. Resolves unusual or unclear test orders by contacting the ordering provider, responds to requests for lab results, and sends scheduled reports. Interacts with patients professionally and compassionately, explaining procedures, addressing concerns, and helping ensure comfort during blood collection. Prepares sample aliquots and shipping batches for transport within the hospital campus or to contracted laboratories according to vendor protocols. Registers, draws, and ships client specimens. Maintains a safe and clean working environment, supports effective inter- and intradepartmental workflow, and maintains laboratory supply inventory while using equipment and supplies appropriately. Performs preventative maintenance and troubleshoots equipment problems to the extent of ability. Verifies proper patient identification and manages work queues to ensure accurate and complete registration, including demographics, insurance, service date, ordering caregiver, and special flags. Participates in the laboratory quality plan/program, including investigative reports and notification of delays. Helps train new staff and students by serving as a mentor and technical resource. The role requires travel to various sites. Employees in this position can reasonably expect exposure to blood-borne pathogens. Physical demands are classified as medium duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent.
Specialized training in phlebotomy.
Ability to work cooperatively with people of varied personalities, both inside and outside the organization.
Ability to travel to various sites.

Nice To Haves

One year of experience in an outpatient or acute care facility in an equivalent role (preferred).
Phlebotomy certification with the National Phlebotomy Association or American Society of Clinical Pathology, or eligibility for certification (preferred).
Current American Heart Association Basic Life Support (BLS) CPR certification (preferred).

Responsibilities

Determine and perform the appropriate collection method for patients of all ages, including venipuncture, capillary collection, and heel-stick, while ensuring specimen quality and following productivity guidelines.
Order appropriate laboratory tests in the LIS as requested by authorized providers; clarify unusual or unclear orders with providers, respond to result requests, and send scheduled reports.
Interact professionally and compassionately with patients, explain procedures, address concerns, and support patient comfort during blood collection.
Prepare sample aliquots and shipping batches for transport within the hospital campus or to contracted laboratories according to vendor protocols; register, draw, and ship client specimens.
Maintain a safe and clean working environment by following procedures, rules, and regulations.
Promote inter- and intradepartmental workflow through cooperation and effective handoffs.
Maintain laboratory supply inventory and use equipment and supplies appropriately to conserve resources.
Perform preventative maintenance and troubleshoot equipment problems to the extent of ability.
Verify patient identification and manage work queues to ensure complete and accurate registration, including demographics, insurance, service date, ordering caregiver, and special flags.
Participate in the laboratory quality plan/program, including investigative reports and notification of delays.
Participate in training new staff and students as a mentor and technical resource.
Travel to various sites as required.

Benefits

Medical, dental, and vision insurance.
Retirement plan, with employer match for employees who work more than 1,000 hours in a calendar year.
Paid time off.
Tuition assistance benefits.
Employee referral bonus program.
Paid holidays for full-time employees.
Disability insurance for full-time employees.
Life/AD&D insurance for full-time employees.
Wellness programs.
Employee assistance programs.