Phlebotomist - 1st Shift

the Client•Rogers, AR

3d•Onsite

About The Position

The Phlebotomist II represents the company to patients and collects quality blood samples for laboratory testing while following established practices and procedures. The role involves direct patient contact, explaining procedures, and drawing specimens skillfully, safely, and accurately while creating an atmosphere of trust and confidence. The position emphasizes process excellence, confidentiality, and accurate handling of patient information. Depending on business needs, the employee may be assigned to a doctor's office, patient service center, or other phlebotomy location. The role is onsite in Rogers, Arkansas, and requires travel between locations and flexible hours, including coverage at patient service centers and in-office phlebotomy sites with minimal notice. The contract is three months, with a scheduled shift of 7:30 AM to 4:00 PM CST. Overtime is expected.

Requirements

High school diploma or equivalent.
Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to produce quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation, a valid driver license, and a clean driving record, if applicable.
Ability to handle multiple priorities in a high-volume setting.
Strong customer focus and communication skills, adaptability, and knowledge of the business.
Keyboard and data-entry experience.
Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; certification is required in California, Nevada, and Washington.
At least two years of experience in a patient service center environment.
Customer service experience in a retail or service environment.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Collect and process forensic and clinical specimens according to established practices and procedures.
Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm that tubes were labeled in the patient’s presence and that the label name is correct.
Maintain required records and documentation.
Promote organizational commitment and a positive image to patients, clients, employees, and the public.
Cover patient service center and in-office phlebotomy locations as needed, including with minimal notice.
Demonstrate customer focus, communicate openly with peers, supervisors, and patients, and adapt to change.