Phlebotomist - 1st Shift

the Client•Takoma Park, MD

3d•Onsite

About The Position

The Patient Services Representative II (PSR II) represents the company to patients and collects quality blood samples for laboratory testing. The role involves explaining procedures, building patient trust, and drawing blood skillfully, safely, and accurately while protecting the confidentiality and accuracy of patient information. The PSR II may be assigned to a doctor’s office, patient service center, or other location according to business needs. The position is onsite in Takoma Park, Maryland, and requires travel between multiple locations, sometimes with minimal notice. The contract is three months. The schedule is Monday through Friday, 8:00 AM to 1:00 PM, with rotating Saturdays; staffing needs may also require weekends, holidays, on-call availability, and overtime. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

High school diploma or equivalent.
At least three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Ability to produce quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to company policies and procedures, including dress code, employee health and safety, and guiding principles.
Ability to make decisions using established procedures and exercise good judgment.
Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
Ability to manage multiple priorities in a high-volume setting.
Strong customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to adapt to and embrace change, and knowledge of the business.
Keyboard and data-entry experience.
Phlebotomy-certified credential required according to applicable state credentialing and licensing requirements.

Nice To Haves

Medical assistant or paramedic training preferred.
Phlebotomy certification preferred; required in California, Nevada, and Washington.
At least two years of experience in a Patient Service Center environment preferred.
Customer service experience in a retail or service environment preferred.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Collect and process forensic and clinical specimens in accordance with established practices and procedures.
Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and bear the correct name.
Maintain required records and documentation.
Promote a positive image to patients, clients, employees, and the public.
Explain procedures to patients and collect blood specimens safely, skillfully, and accurately.
Travel to and cover multiple patient service center and in-office phlebotomy locations as needed.