Phlebotomist - Lab Outreach - Waterville Medical Office Building

Mercy Health • Waterville, OH

10d

About The Position

The Laboratory Department is seeking a Phlebotomist to draw blood samples from patients, prepare specimens for laboratory testing, and complete clerical duties that help the department operate efficiently. The role includes order entry, result lookup, report generation, and responding to internal and external calls in a friendly and helpful manner. The position requires travel to off-site locations.

The Phlebotomist provides respectful service to patients and the community, collects and processes specimens according to established procedures, and carefully verifies patient identity and the requested service. Specimen processing may include labeling, centrifuging, splitting, and freezing samples as specified by test orders. The role also includes inventory and supply checks, answering phones, troubleshooting and resolving problems promptly, and other assigned duties.

Requirements

• High school degree or GED.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to engage professionally with staff and patients.
• Ability to travel to off-site locations.

Nice To Haves

• Phlebotomist certification.
• One year of phlebotomy experience.
• Customer service experience in a retail or service environment.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Collect specimens from patients according to established procedures and ensure they are properly processed.
• Accurately identify patients and match their identity to the correct service.
• Enter data and process specimens by labeling, centrifuging, splitting, and freezing samples as requested by test orders.
• Perform clerical duties, including checking inventory, stocking supplies, answering phones, entering orders, looking up results, and generating reports.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.
• Travel to off-site locations.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED