Phlebotomist - Outpatient Customer Service
About The Position
The Phlebotomist works in an outpatient service center, performing specimen collection by venipuncture and capillary puncture, specimen labeling, and specimen processing. The role verifies the accuracy and quality of collected specimens and dispatches them to the appropriate testing locations. It may also include point-of-care testing and specimen testing where applicable, with responsibility for accurate results and quality control through equipment and instrument maintenance. The position includes entering test requisitions, greeting and directing patients through the lab, and gathering the complete patient information needed to register and accession procedures. The Phlebotomist may train others in specimen collection and processing techniques and follows chain-of-custody recordkeeping procedures for pre-employment urine drug screen collections. Outpatient service center hours may vary by site to meet operational and patient service needs.
Requirements
- High school diploma or GED.
- At least 1 year of relevant experience.
- Maintain certification status, if applicable.
- Meet mandatory education and health surveillance requirements.
- Demonstrate competence in the technical, interpersonal, and cognitive skills required to perform essential job functions.
Nice To Haves
- Phlebotomy or Medical Assistant certification.
Responsibilities
- Collect specimens using venipuncture and capillary puncture.
- Label and process specimens.
- Verify the accuracy and quality of collected specimens and dispatch them to appropriate testing locations.
- Perform point-of-care or specimen testing where applicable.
- Enter test requisitions.
- Greet and direct patients through the lab.
- Gather patient information required to complete registration and accessioning of procedures.
- Train others in specimen collection and processing techniques.
- Maintain equipment and instruments and use quality control measures to ensure accurate test results.
- Follow chain-of-custody recordkeeping procedures for pre-employment urine drug screen collections.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
