Phlebotomist - Outpatient Customer Service
About The Position
The Outpatient Service Centers include phlebotomy draw stations at locations throughout the Greater Columbus Area. Hours may vary by site to meet each location’s operational and patient service needs. Job functions include specimen collection and processing, and point-of-care or specimen testing where applicable. The patient service technician (PST) collects specimens through venipuncture and capillary puncture, labels and processes specimens, verifies their accuracy and quality, and dispatches them to the appropriate testing locations. The PST also trains others in these techniques, enters test requisitions, greets and directs patients, and gathers the information needed to register and accession procedures. The role may include point-of-care testing, maintaining equipment and instruments, ensuring result accuracy and quality-control measures, and following chain-of-custody procedures for pre-employment urine drug-screen collections.
Requirements
- High school diploma or GED.
- At least 1 year of relevant experience.
- Maintain certification status, if applicable, and meet mandatory education and health surveillance requirements.
- Demonstrate the technical, interpersonal, and cognitive skills needed to perform essential job functions.
Nice To Haves
- Phlebotomy or Medical Assistant certification is preferred but not required.
Responsibilities
- Collect specimens through venipuncture and capillary puncture.
- Label and process specimens; verify specimen accuracy and quality and dispatch specimens to appropriate testing locations.
- Train others in specimen collection and processing techniques.
- Enter test requisitions.
- Greet and direct patients through the laboratory and collect the information needed to complete registration and accessioning.
- Perform point-of-care testing where applicable, ensuring accurate results and quality-control measures.
- Maintain equipment and instruments.
- Follow chain-of-custody record-keeping policy for pre-employment urine drug-screen collections.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
