About The Position

Mercy Health is seeking a Phlebotomist to join the Laboratory Department at the Lima Medical Office Building. The role draws blood samples, prepares specimens for laboratory testing, and completes clerical work to support efficient department operations. Duties also include order entry, result lookup, report generation, and answering internal and external calls in a friendly and helpful manner. The position requires travel to off-site locations. The role is scheduled for 40 hours per week on the day shift. A high school diploma or GED is required. Phlebotomy certification, one year of phlebotomy experience, and customer service experience in a retail or service environment are preferred but not required.

Requirements

  • High school degree or GED.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to engage with staff and patients professionally.
  • Ability to travel to off-site locations.

Nice To Haves

  • Phlebotomist certification.
  • One year of phlebotomy experience.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Provide respectful customer service to patients and community members.
  • Collect specimens from patients according to established procedures and ensure they are properly processed.
  • Accurately identify patients and match their identities with the correct services.
  • Enter data and process specimens by labeling, centrifuging, splitting, and freezing them as requested by test orders.
  • Perform clerical duties, including checking inventory, stocking supplies, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and incentives.
  • Referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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