Phlebotomist

CSL•Hazel Crest, IL

11d•$19 - $20•Onsite

About The Position

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). This role involves performing all aspects of the pheresis procedure and plasma collection, including donor set-up, monitoring, and disconnect, while adhering to SOPs and FDA guidelines. The phlebotomist will evaluate vein performance, make necessary corrections to ensure product quality and donor safety, and adjust the donation process for efficiency and a positive donor experience. Additionally, the role may involve educating new donors on therapeutic products, explaining the screening process, health tests, center policies, and answering donor questions. Maintaining alertness to donor reactions and assisting or notifying appropriate staff is crucial. The phlebotomist will use a PDA to record incidents, perform calibrations, verify maintenance, and respond to equipment alarms or donor issues. Troubleshooting equipment failures, creating incident documentation, and removing/replacing equipment from service are also key responsibilities. Monitoring donor flow to ensure continuous turnover and alerting supervisors of issues is required. The role includes collecting samples for testing, accurately recording donor data in the electronic management system, and understanding policies associated with hyper immune programs. Maintaining a clean work environment, ensuring sufficient supplies, and following all Health Safety & Environmental (HSE) and OSHA policies and procedures are essential. Confidentiality of all information must be maintained. Cross-training in other areas may be required to meet business needs. Bilingual skills may also be required.

Requirements

High school diploma or equivalent required.
Successfully completed the CSL Plasma DST training (for internal CSL Employees).
Minimum of 6 months’ experience as a phlebotomist (for external candidates).
Ability to complete routine forms or conduct routine oral communications.
Ability to understand, remember and apply oral and/or written instructions.
Must be able to see and speak with customers and observe equipment operation.
Occasionally perform tasks while standing and walking up to 100% of time.
Reach, bend, kneel and have high level of manual dexterity.
Occasionally be required to lift and carry up to 25 pounds.
Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
Required to work overtime and extended hours to support center operational needs.

Nice To Haves

One year of phlebotomist experience is preferable.
Minimum twelve (12) months of experience in a medical or health care environment preferred, or equivalent combination of education and experience.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

Responsibilities

Performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect in compliance with SOPs.
Performs venipuncture on donors to begin pheresis process in compliance with SOPs and FDA guidelines.
Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety.
Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
May educate new donors on the use of therapeutic products made from donated plasma.
Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor.
Ensures that all donor questions are answered timely, accurately and professionally.
Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
Performs calibrations and verifies that maintenance has been performed as outlined in the SOPs.
Responds to and resolves complex equipment alarms or donor issues.
Troubleshoots equipment failures.
Creates incident documentation, removes and/or replaces equipment from service.
Monitors donor flow on the donor floor to assure continuous turnover.
Alerts Group Leader of Supervisor of donor flow issues.
Collects arm samples or whole blood samples from donors for testing.
Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
Understands the policies and procedures associated with hyper immune programs at the center if applicable.
Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed.
Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
Promotes safety in all actions.
Maintains confidentiality of all personnel, donor and center information.
May be cross-trained in other areas to meet the needs of the business.
Perform other job-related duties as assigned.