Phlebotomist - Urgent Care - FT - Springfield

Baystate Health•Springfield, MA

About The Position

The Phlebotomist performs venipuncture and capillary punctures in an inpatient setting. The role requires proficiency in phlebotomy, specimen requirements and handling, and computer functions for patient identification and test-order management. The position works with supervision and communicates respectfully and collaboratively in keeping with the Department of Pathology Cultural Compass and Service Promise. The role includes safety, technical, relationship, information technology, clerical, and other duties. The phlebotomist handles biohazardous waste, difficult patient situations, barrier precautions, equipment, and safety records; identifies patients and labels specimens; selects appropriate venipuncture sites; collects and processes specimens; prioritizes and transports specimens; and maintains equipment. The position also supports patient care through effective teamwork and communication, uses ordering and other computer applications, completes compliance records and clerical tasks, maintains supplies, and consolidates orders to avoid additional needle sticks. Work may involve an adult psychiatric unit, high-volume and complex settings, diverse populations, Code Blue events, and Rapid Response units.

Requirements

At least 12 months of experience working as a phlebotomist, with demonstrated ability to work independently.
Proficiency in phlebotomy and specimen handling acquired through experience.

Responsibilities

Perform venipuncture and capillary punctures.
Dispose of biohazardous waste appropriately and follow barrier precautions and equipment-safety procedures.
Evaluate and respond to difficult patient situations, including combative or uncooperative behavior, fainting, seizures, excessive bleeding, and other complications.
Accurately identify patients and label specimens.
Provide age-related care and select appropriate venipuncture sites by assessing vein size, location, and position.
Collect, process, handle, prioritize, and transport specimens while maintaining specimen integrity; use the pneumatic tube or walk specimens to the lab as appropriate.
Calculate minimum specimen requirements and perform procedures involving combined orders, redraws, and line draws.
Maintain and troubleshoot equipment and solve problems.
Communicate and collaborate with team members, nursing staff, and physicians, including making specimen-collection decisions.
Use computer applications for patient identification, test ordering, standing and future orders, and related functions.
Safeguard and maintain beepers, CLM, cellphones, and other electronic devices as applicable.
Secure signatures, complete compliance forms and records, print and deliver reports, and perform clerical duties such as copying, faxing, and stocking.
Order and maintain inventory and supplies.
Use Sunquest ordering and cancellation and CLM, including consolidating orders to avoid additional needle sticks.
Identify lines and other conditions that make an arm unsuitable for venipuncture.
Learn to evaluate patients in the adult psychiatric unit.
Organize and prioritize work in a high-volume, complex environment with diverse populations, including during Code Blue and Rapid Response events.