Phlebotomist (Laurel Heights)

One Medical•San Francisco, CA

6d•Onsite

About The Position

One Medical is hiring a Lab Services Specialist to provide venipuncture and other clinical support services as part of a primary care team. The role reports to the Operations Manager and works closely with providers and administrative assistants, both at the local office and across the district. The specialist performs specimen collection and processing to high quality standards while creating a personalized, calming experience for patients. The position also involves adapting to changing technology and workflows and supporting human-centered care. This is a full-time, in-person role at One Medical’s Laurel Heights office in San Francisco, working 40 hours per week in eight-hour shifts, Monday through Friday between 8:00 AM and 6:00 PM. Compensation is $26.25 to $28.25 per hour, with total compensation potentially including benefits.

Requirements

Active phlebotomy certification to practice in California.
At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside a training or externship environment.
Strong written and verbal communication skills.
High school diploma or equivalent.
Proficiency with computer technology, including typing, navigating the internet, and using multiple software systems simultaneously.
Experience working on collaborative, diverse, multidisciplinary teams.
Ability to display confidence and instill trust during specimen collection while delivering individualized, human-centered, customer-focused care.
Track record of persisting through change, taking action on challenges, and learning quickly and effectively when faced with new situations or tasks.

Nice To Haves

Experience working with remote teams.
Experience with extended-scope care, including non-blood specimen collection and processing, EKGs/ECGs, vital signs, ear lavages, vaccines, PPD tests, and swabs.

Responsibilities

Provide venipuncture services to patients ranging from pediatrics to geriatrics.
Perform and assist with extended-scope duties, including non-blood specimen collection, EKGs/ECGs, vital signs, ear lavages, vaccines, PPD tests, and swabs.
Maintain in-office care standards through proper specimen labeling, handling, and processing; inventory upkeep; and tool sterilization.
Answer patient messages, follow up on lab cases, and assist providers and the virtual medical team with clerical duties, including biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting.
Use the company technology suite, including Slack, G-suite, Zoom, and the 1Life Electronic Medical Record System, to communicate with team members and complete daily work.
Provide individualized, calming, human-centered care and help patients through the specimen collection process.