Phlebotomist (Outpatient and Inpatient services)

Mass General Brigham•Boston, MA

4d•Onsite

About The Position

Under the general supervision of the Supervisor of Clinical Support Services, the individual collects specimens for laboratory analysis, including blood samples, urine, sputums and performs nasal swabs per orders. Explains safety protocols and procedures to patients, is customer-focused, and performs certain clerical functions. The role involves collecting blood using good judgment, reasonable and prudent care, and according to policies and procedures. This includes checking patient identifiers, using hand hygiene, selecting appropriate collection equipment and sites, performing venipuncture, ensuring proper specimen handling and labeling, and monitoring patients post-collection. The phlebotomist also reviews a standard checklist for potential adverse reactions. The role is customer-focused, maintains patient privacy, and follows HIPAA guidelines. With training or competency review, the individual may provide EKG, clerical, and specimen transport functions, as well as pediatric and ancillary services. Additionally, the role includes reception and clerical functions at the Specimen Collection center front desk, such as faxing, filing orders, answering telephones, and managing requisitions. Maintaining adequate supply inventory and completing monthly inventory checks are also part of the responsibilities. The position requires satisfying annual continuing education for phlebotomists and mandatory life safety, HIPAA, and other required training. Good teamwork and communication skills with co-workers are essential.

Requirements

High school diploma or equivalent required

Nice To Haves

Pediatric Phlebotomy experience is preferred
Inpatient Phlebotomy experience preferred, and training will also be provided
Graduate of a training Program that includes phlebotomy skills, with demonstrated and acceptable competency in phlebotomy preferred

Responsibilities

Collects specimens for laboratory analysis, including blood samples, urine, sputums and performs nasal swabs per orders.
Explains safety protocols and procedures to patients.
Collect blood using good judgment, reasonable and prudent care, and according to policies and procedures.
Check two patient identifiers and ensure a complete match between requisitions, labels, and patient identification card.
Use hand hygiene procedures according to unit guidelines.
Select appropriate specimen collection equipment.
Select an appropriate site for blood collection.
Tie tourniquet and prepare site for venipuncture.
Collect specimens according to the order of draw.
Ensure adequate mixing of specimens in tubes by inversion or mechanical device.
Label in the presence of patients.
Package and transport specimens.
Monitor patients and ensure bleeding has stopped, and the patient is stable.
Review prior to collection a standard checklist which includes checking for potential adverse reactions such as syncope, and latex allergy.
Is customer-focused and puts the needs of patients first.
Maintains patient privacy and follows all HIPAA guidelines.
With training, or if qualified by competency review, provide EKG, clerical, and specimen transport functions.
With training, or if qualified by competency review, provide pediatric and ancillary services to phlebotomy operations serviced by Laboratory Support Services.
Provide reception and associated clerical functions at the Specimen Collection center front desk, including Fax receipt and send, filing of orders, answering telephones, and placing requisitions in the queue according to policies and procedures.
Maintain adequate supply inventory and complete monthly inventory checks as assigned.
Satisfy annual required continuing education for phlebotomists and mandatory life safety, HIPAA, and other required training.
Work in collaboration with and practice good teamwork and communication skills with co-workers.