Christ

Advocate Health

1d•$20 - $30

About The Position

The Phlebotomist verifies patient identity, collects and processes specimens, and supports laboratory operations for newborn, pediatric, and adult patients. The role performs venipuncture and other specimen collection according to established protocols, assesses patient reactions, and obtains medical assistance when needed. It also performs limited testing under CLIA guidelines and helps ensure specimens are correctly identified, labeled, suitable for testing, and handled according to priority and scheduled draw times. The position receives, sorts, packages, tracks, and processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments. It orders and verifies test requests, performs quality control and proficiency testing, documents quality information, enters results, reviews pending and management reports, and notifies providers of stat, critical, and other abnormal results as required by policy. Additional duties include answering and screening calls, maintaining supplies and equipment, assisting with billing and other business functions, and instructing employees and students in phlebotomy, data entry, and specimen processing. This is a part-time day-shift position for 20 hours per week. The schedule may be 4:00 a.m. to 8:00 a.m. five days a week or a mix of four- and eight-hour shifts based on department needs, including rotating weekends and holidays. The role requires providing care appropriate to the ages of patients served and handling stressful situations calmly and professionally.

Requirements

High school diploma or equivalent.
Knowledge and experience in phlebotomy or a related laboratory function.
Basic computer skills, including experience using software applications.
Keyboarding and typing skills.
Excellent verbal and written communication skills and good listening skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
Ability to operate all equipment necessary to perform the job.
Ability to sit, stand, walk, and bend for most of the workday; frequently lift up to 10 pounds and occasionally lift up to 50 pounds.
Ability to handle stressful situations calmly and professionally.
Wear appropriate lab coat, gloves, gowns, and eye and face protection as needed; work may involve exposure to mechanical, electrical, chemical, radioactive, and infectious agents, including human blood and body fluids.

Responsibilities

Verify positive patient identification and assess patient reactions to specimen procurement.
Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to established protocols; obtain medical assistance when necessary.
Collect specimens according to priority and scheduled draw times, ensuring required collection functions are completed and specimens are properly labeled and suitable for testing.
Resolve specimen identification and requisition problems and clarify requests.
Perform limited testing under CLIA guidelines and established policies and procedures.
Answer and screen telephone calls; assist with inventory and maintain supplies and equipment.
Provide assistance with billing and other business functions.
Accept, receive, and sort specimens from internal and external customers; package and track specimens for transport.
Process specimens for testing, including aliquoting, pre-analytical steps, and loading instruments while maintaining proper specimen identification.
Respond to additional specimen procurement requests via pager or other means.
Order and verify test requests and document quality assurance or improvement information according to protocol.
Run quality control checks and notify providers of stat, critical, and other abnormal results as required by policy and procedure.
Enter laboratory results in the computer system.
Perform internal and external proficiency testing in the same manner as patient samples.
Review pending and management reports and generate and distribute reports.
Instruct employees and students in phlebotomy, data entry, and specimen processing functions.
Demonstrate knowledge and skills necessary to provide care appropriate to the ages of patients served.