Phlebotomist-Inpatient Part-time Days

Northwestern Memorial Healthcare•McHenry, IL

About The Position

The Phlebotomist provides phlebotomy services and specimen processing while demonstrating excellent customer service and communication skills. The role supports a highly effective, patient-first team and follows Northwestern Medicine’s mission, values, Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. Responsibilities also include order entry in multiple systems, verification of test result receipt, patient information retrieval, and laboratory reception and clerical duties. This part-time position works 40 hours per two weeks, from 5:00 a.m. to 1:30 p.m., with an every-other-weekend rotation and a holiday rotation.

Requirements

  • High school diploma or equivalent.
  • One of the following: phlebotomy certification through a nationally recognized organization; training from a phlebotomy school or medical institution; one or more years of phlebotomy experience in a healthcare setting; or CMA certification.

Nice To Haves

  • Experience performing phlebotomy on a broad range of patient types.
  • Experience processing and transferring laboratory specimens and handling a centrifuge.
  • Familiarity with medical EMR systems.
  • Knowledge of medical terminology.

Responsibilities

  • Perform phlebotomy and other laboratory specimen collections in accordance with age-related standards and departmental policies, protocols, and procedures.
  • Demonstrate the AIDET model and promote patient safety to reduce the likelihood of medical or healthcare errors.
  • Receive and review physician orders, confirm that required information is present, and enter accurate laboratory test orders.
  • Communicate with patients and provide appropriate post-phlebotomy care.
  • Process specimens promptly to maintain sample stability and integrity, including labeling, centrifuging, aliquoting, freezing, and packaging specimens for transport.
  • Review and record refrigerator temperatures and QC/QA records; document concerns in the Corrective Action Log, report them to maintenance for repair, and communicate findings to a supervisor or manager.
  • Understand the operation and maintenance of job-related equipment.
  • Follow up on outstanding orders in the manifest log and communicate timed, completed, or uncompleted draws, charges, and results as appropriate.
  • Notify the Laboratory and/or physician of specimen procurement problems.
  • Maintain a safe work environment, follow safe work practices and biohazard waste procedures, and ensure proper storage and timely pickup of biohazardous waste.
  • Perform laboratory clerical duties, including order entry, verifying test result receipt, retrieving patient information, using email and medical record systems and handheld and desktop devices, ordering and maintaining supplies, filing, and sanitizing equipment.
  • Use departmental resources efficiently and participate in cost-reduction and workflow-improvement efforts.
  • Meet continuing education expectations and complete and sign off on competency assessments.
  • Demonstrate teamwork and interact with and assist others professionally.
  • Use critical thinking, sound decision-making, and judgment to investigate and resolve challenging situations.
  • Comply with organizational policies regarding ethical business practices.
  • Perform other duties as assigned.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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