Phlebotomist 3 Floater

Quest Diagnostics•Greeley, CO

About The Position

The Patient Services Representative III-Floater represents the company to patients at assigned service locations. The role collects blood samples and prepares specimens for laboratory testing, following established practices and procedures. It involves direct patient contact, explaining procedures, and drawing specimens safely and accurately while maintaining patient trust, confidentiality, and accurate patient information. Under the direction of the area supervisor, the employee performs daily activities accurately and on time, maintains a safe and professional environment, and carries out forensic and clinical specimen collection and processing. The role includes verifying patient demographic information and initials, obtaining the patient's signature after venipuncture to confirm that tubes were labeled in their presence and correctly, and maintaining required records and documentation. Assignments may be at a doctor's office, a patient service center, or other locations as business needs dictate. Travel between locations and flexible hours are required; training locations may vary based on trainer availability.

Requirements

High school diploma or equivalent.
Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Ability to make decisions based on established procedures and exercise good judgment.
Ability to handle multiple priorities in a high-volume setting.
Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Ability to travel between locations and work flexible hours, including weekends, holidays, on-call shifts, and overtime, based on staffing needs.
Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Superior customer focus and the ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to embrace change and knowledge of the business.
Keyboard and data-entry experience.
Phlebotomy certification is required in California, Nevada, and Washington.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification, except where it is required.
At least two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Draw blood samples and prepare specimens for laboratory testing according to established practices and procedures.
Explain procedures to patients and collect blood specimens safely, skillfully, and accurately.
Perform forensic and clinical specimen collection and processing duties.
Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm correct labeling in the patient's presence.
Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Maintain required records and documentation.
Work at multiple locations, including patient service centers and in-office phlebotomy locations, as staffing and business needs require.