Performs laboratory specimen collection from patients for diagnostic purposes. Collects specimens from patients of all ages using appropriate methods, including venipuncture, capillary collection, and heel-stick, while ensuring specimen quality and following productivity guidelines. Orders tests in the Laboratory Information System (LIS), resolves unclear orders with providers, responds to requests for laboratory results, and sends scheduled reports. Provides professional, compassionate patient interactions, explains procedures, addresses concerns, and helps ensure comfort during blood collection. Prepares sample aliquots and shipping batches for transport within the hospital campus or to contracted laboratories, following vendor protocols. Registers, draws, and ships client specimens. Maintains a safe and clean work environment, supports departmental workflow through cooperation and effective handoffs, maintains laboratory supply inventory, and uses equipment and supplies appropriately. Performs preventative maintenance and troubleshoots equipment within the scope of ability. Verifies patient identity and manages work queues to ensure accurate and complete registration, including demographics, insurance, service date, ordering caregiver, and special flags. Participates in the laboratory quality program and helps train new staff and students as a mentor and technical resource. The role requires travel to various sites and has a reasonable expectation of exposure to blood-borne pathogens. Physical demands are classified as medium duty.
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Education Level
High school or GED