About The Position

The American Red Cross is hiring a part-time Phlebotomist in Dedham, Massachusetts. No healthcare experience is required; paid training is provided to prepare employees to collect blood donations. The role supports donors throughout the donation process, collects and manages blood products according to safety and quality standards, and helps conduct mobile blood drives in the community. The standard schedule is variable, three days per week for 24 hours per week. Full-time availability Monday through Friday is required for the first seven weeks of training. Schedules are based on donor and community needs and are provided two to three weeks in advance.

Requirements

  • High school diploma or equivalent.
  • Customer service experience and effective verbal communication skills.
  • Current, valid driver's license and good driving record.
  • Basic computer skills and proficiency with Microsoft Office applications.
  • Ability to lift, push, or pull heavy weights up and down ramps and stairs; good manual dexterity; ability to sit or stand for long periods; and ability to adapt to long, irregular hours and frequent schedule changes.
  • May need to meet a minimum height of 60 inches to safely operate Red Cross vehicles.
  • If DOT certification is required at the location, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration.

Nice To Haves

  • Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
  • Prior leadership experience.

Responsibilities

  • Welcome and support blood donors throughout the donation process.
  • Build meaningful connections and provide outstanding customer service.
  • Collect blood and manage blood products following safety and quality standards.
  • Work with teammates to create a positive donor experience.
  • Set up and tear down equipment at mobile blood drive locations.
  • Drive Red Cross or personal vehicles to community blood drive locations; mileage reimbursement is provided.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with up to 6% match.
  • Generous paid time off and paid holidays.
  • Paid family leave.
  • Flexible spending and health savings accounts.
  • Disability and life insurance.
  • Employee assistance program.
  • Recognition and service awards.
  • Mileage reimbursement for travel to community blood drive locations.
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