Phlebotomist

HCA Healthcare•Panama City, FL

12d•Onsite

About The Position

The Phlebotomist/Phlebotomy Technician performs non-technical laboratory functions under the supervision of a department supervisor, manager, or director. Duties include collecting and processing specimens, submitting and monitoring specimens sent to referral laboratories, and performing patient registration and order entry as requested. The role follows written procedures and regulatory requirements and supports departmental goals for service, quality, compliance, financial performance, patient satisfaction, a healthy work environment, and coordination across departments. The position requires collecting specimens from patients across age groups, documenting collections, explaining collection procedures to patients and families, and processing specimens according to established protocols and ordered tests. It also involves laboratory information system use, clerical tasks, quality assurance and preventive maintenance, handling referral testing, resolving specimen issues, and maintaining appropriate records. The role may require chain-of-custody drug collections and availability to work during disasters. The employer lists a vocational/technical degree as preferred, prefers 1–3 years in a clinical laboratory setting, and prefers Phlebotomy, Medical Assistant, Paramedic, or EMT certification. It also requires 2 or more years of experience performing registration, clerical duties, and specimen send-outs/processing. The position is at HCA Florida Gulf Coast Hospital in Panama City, Florida.

Requirements

At least 2 years of experience performing registration, clerical duties, and specimen send-outs/specimen processing.
Ability to work cooperatively with coworkers in a team environment.
Excellent customer service practices.
Ability to communicate effectively with personnel to exchange accurate and timely technical information.
Follow safety policies and procedures.
Protect sensitive and confidential information and adhere to company security policies and standards.
Complete assigned courses and training annually.
Available to work during disasters.

Nice To Haves

Vocational/technical degree preferred.
1–3 years of experience in a clinical laboratory setting preferred.
Phlebotomy, Medical Assistant, Paramedic, or EMT certification preferred.

Responsibilities

Collect specimens, including venipunctures and finger sticks for pediatric, neonatal, adult, and geriatric patients, and heel sticks on infants as required by the patient population.
Follow patient-identification and specimen-collection procedures based on test orders; complete collection documentation and explain procedures to patients and families.
Process, receive, label, aliquot, centrifuge, and prepare specimens according to established protocols and testing requirements.
Submit specimens to referral laboratories, prepare them for courier pickup, monitor testing status and turnaround times, and resolve referral specimen or order-entry issues.
Perform patient registration and order-entry procedures accurately and promptly when requested.
Use computer information systems and perform clerical duties, including faxing, answering phones, operating the pneumatic tube system, and preparing reports.
Review Outstanding Specimen Reports and pending specimen collection, accessioning, and referral testing issues; take appropriate action.
Maintain records and documentation relating to specimen problems, communicate and troubleshoot problem specimens, and take corrective action to support accurate testing.
Perform assigned preventive maintenance and quality assurance procedures.
Collect chain-of-custody drug specimens according to established policy when required.
Discard specimens according to schedule and clean up emergency specimen spills.
Prioritize and plan work, use supplies appropriately, and communicate technical information and specimen issues to personnel, customers, floors, and physicians as needed.
Follow safety, privacy, security, company policy, and annual training requirements.
Be available to work during disasters.

Benefits

Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Wellbeing support, including free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Tuition assistance, student loan assistance, certification support, and dependent scholarships.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Legal counseling, identity theft protection, consumer discounts, and preferred banking partnerships.
Retirement readiness tools, rollover support, and financial wellbeing counseling.
Auto and home insurance.