Phlebotomist-Norwin Square

Independence Health System Careers•North Huntingdon, PA

10d

About The Position

The Phlebotomist performs specimen collection for inpatients and/or outpatients using a variety of techniques. Collected samples support laboratory testing used in diagnosing and treating patients. The role also includes accurate entry of orders and collection information, specimen verification and receipt, and processing reports and result inquiries. The Phlebotomist uses the Laboratory Information System to place orders, monitor reports, address system errors, and look up test codes, collection information, and physician demographics. The position follows standard precautions and department protocols for patient identification, blood collection, and post-venipuncture care. Additional duties include receiving and processing laboratory orders and specimens, collecting swabs and other specimens as needed, preparing specimens for transport, maintaining supplies and inventory, and providing responsive service to patients and healthcare teams. The incumbent may rotate shifts and be assigned standby or on-call work based on operational needs. Local travel between System locations may be expected, and the role requires operating hospital vehicles in compliance with applicable regulations. When lifting requirements exceed 50 pounds, two-person lift assistance and/or a transfer device is required.

Requirements

High school diploma, GED, or higher level of education.
Completion of a Phlebotomy or Medical Assistant training program, or six months of experience performing phlebotomy.
Valid driver's license.
Act 33 clearance with renewal.
Act 34 clearance with renewal.
Act 73 FBI clearance with renewal.

Nice To Haves

Knowledge of coding, basic math, and payer/insurance benefits.
Knowledge of Microsoft Office applications and general office equipment, such as a fax or copier.
Knowledge of medical terminology and specimens, and experience with a laboratory information system.
Experience in a healthcare setting.

Responsibilities

Perform venous and capillary phlebotomy while following standard precautions and department protocols.
Use two patient identifiers to ensure correct identification of patients and specimens.
Accurately place orders in the Laboratory Information System, monitor reports, respond to system errors, and look up test codes, collection information, and physician demographics.
Respond to pages within an acceptable time frame and prioritize requests appropriately.
Minimize redraws in accordance with the redraw policy and maintain a blood culture contamination rate below 2%.
Assist with or perform specimen procurement techniques as required, including urine drug screen and legal alcohol collections, and nasal and throat swab collections.
Receive and process laboratory orders, document specimen receipt, and assess basic specimen appropriateness.
Process orders and patients appropriately during system downtime to maintain progression to testing.
Communicate effectively with healthcare providers, co-workers, and patients to support quality laboratory services and exchange necessary information.
Answer telephones professionally and manage calls to minimize hold times and transfers.
Stay current with department protocol changes and communicate accurate information.
Deliver specimens to the laboratory promptly and package samples for safe transport.
Fill supply orders and send supplies to floors as needed.
Monitor collection and unreceived lists; maintain operational readiness to respond to service requests.
Inventory and rotate stock, limit waste, and monitor phlebotomy baskets for outdated inventory.
Scan and index patient orders at registration.
Prepare samples for transport and complete required computer work, including click-and-pack and tracking.
Operate hospital vehicles safely and in compliance with regulations when traveling between collection sites.
Participate in phlebotomy competency and validation activities for new employees, registered nurses, and technical partners.
Perform other duties as assigned.