Phlebotomist Third Shift

Vanderbilt University Medical Center•Clarksville, TN

1d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) in Nashville, Tennessee, is a leading institution dedicated to advancing health and wellness through patient care, education, and research. VUMC fosters an environment where expertise is valued, knowledge is expanded, and abilities are challenged, aiming for a place where employees feel part of something larger than themselves and take pride in their work. The VCH Laboratory Pathology department is seeking a Phlebotomist to perform phlebotomy with minimal guidance. This role involves accessioning specimens, packaging materials for external labs, and providing excellent customer service. The Phlebotomist will work closely with laboratory staff, medical staff, and external customers, handling telephone inquiries and resolving basic issues. This position is crucial to Vanderbilt Health's reputation for excellence in allied health services, which are vital for patient referrals and care.

Requirements

Relevant Work Experience: 1 year
Education: High School Diploma or GED
Phlebotomy (Intermediate): Demonstrates mastery of phlebotomy in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using phlebotomy without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
Specimen Collection (Intermediate): Demonstrates mastery of specimen collection in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering specimen collection services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
Quality Assurance (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.
Equipment Maintenance (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Assures that parts inventory is sufficient.
Patient Assessment (Intermediate): Demonstrates mastery of patient assessments in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.
Customer Service (Novice): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
Core Accountabilities: Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Core Accountabilities: Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
Core Accountabilities: Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
Core Accountabilities: Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities: Supporting Colleagues: Develops Self and Others: Continuously improves own skills by identifying development opportunities. Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas. Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
Core Capabilities: Delivering Excellent Services: Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
Core Capabilities: Ensuring High Quality: Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Core Capabilities: Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
Core Capabilities: Fostering Innovation: Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Responsibilities

Performs patient check-in and updates patient information in the registration system.
Places manual orders and sends them to Specimen Receiving or the Patient Service Specialist for accessioning.
Instructs patients on proper collection of urine, stool, sputum, and saliva specimens, and provides necessary supplies.
Administers oral solutions for glucose tolerance testing according to established training.
Identifies the best method for retrieving blood samples and other specimens.
Explains blood draw procedures to patients, answers questions, and assists patients, co-workers, and internal customers.
Verifies patient identification with two identifiers before and after venipuncture.
Labels tubes immediately following venipuncture in front of the patient.
Maintains specimen integrity using aseptic technique and following department procedures.
Obtains blood specimens by performing venipunctures and capillary sticks according to age-specific guidelines.
Processes specimens for laboratory testing, including centrifuging and aliquoting blood samples.
Packages and stores specimens appropriately for transport using guidance from lab test directories.
Takes responsibility for safety checks and supply management.
Assists with training, including acting as a preceptor for students and new hires.
Performs other duties as assigned.