Phlebotomist/Specimen Processor

Mass General Brigham•Jamaica Plain, MA
•Onsite

About The Position

Obtains blood specimens from patients according to established procedures while maintaining a professional, customer-sensitive atmosphere. Handles specimens at the start of the laboratory workflow, performs clerical and preprocessing duties, and helps facilitate specimens moving into and through the laboratory. Performs pre-analytical specimen preparation, including handling biohazardous and infectious materials while following appropriate safety precautions. Works cooperatively with hospital and laboratory staff and external clients through verbal and written communications to resolve problems, exchange information, receive instructions, establish protocols, and process information related to patient specimens. Ensures accurate pre-analytical processing and delivery of specimens to the appropriate laboratory section, and assists client services and technical associates with specimen quality and integrity concerns. This role requires patient care and is onsite at Brigham and Women's Faulkner Hospital. The position is regular, scheduled for 20 hours per week, and works the day shift.

Requirements

  • High school diploma or equivalent required; experience cannot be substituted for a degree.
  • Internship or equivalent experience of 0–1 year required.
  • Adhere to all I C.A.R.E. Standards.
  • Demonstrate annual CAP competencies in each area of work.
  • Ability to perform the physical activities described, including frequent standing, walking, lifting with an assisted device, carrying 20–35 pounds, balancing, reaching, and gross and fine manipulation.

Nice To Haves

  • Phlebotomy Technician (PT) credential, PBT(ASCP), from the American Society for Clinical Pathology Board of Certification preferred.
  • Three to five years of experience in a hospital laboratory preferred.

Responsibilities

  • Follow hospital and departmental safety precautions, including hand hygiene, use of two patient identifiers, effective handoffs, and appropriate personal protective equipment.
  • Obtain blood specimens from patients according to established procedures while maintaining a professional, customer-sensitive atmosphere.
  • Demonstrate knowledge of workflows and procedures to management, coworkers, new employees, inspectors, and visitors.
  • Receive direction from the management team, including administrators, coordinators, managers, supervisors, or work unit leads.
  • Attend and participate in classes, meetings, committees, and other continuing education activities to maintain and enhance professional knowledge and skills.
  • Verify that specimen and labeling requirements are met for test orders.
  • Register specimens and label tubes accurately.
  • Centrifuge and aliquot specimens according to department policy.
  • Sort, store, and deliver laboratory specimens according to department and specimen requirements.
  • Work with medical technologists and client services to resolve specimen problems.
  • Answer telephones and provide assistance as needed.
  • Assist client services and technical associates in addressing specimen quality and integrity concerns.
  • Handle biohazardous and infectious materials while following proper safety precautions.

Benefits

  • Competitive base pay.
  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs designed to celebrate contributions and support professional growth.
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