Phlebotomist/Specimen Processor - 24 Hours Day Shift, to work three 6:30-3PM shifts a week.

Sturdy Memorial Hospital•Attleboro, MA

10d•Onsite

About The Position

Under the general supervision of the Laboratory Operations Manager, Supervisor, or Phlebotomy Coordinator, and following hospital and department policies and procedures, the Phlebotomist/Specimen Processor performs clerical and receptionist duties to receive, direct, and process patient specimens in the laboratory. The role also performs age-appropriate phlebotomy procedures for patients in sub-acute and long-term care facilities and adult day care centers. The position is scheduled for 24 hours per week over three shifts, from 6:30 a.m. to 2:00 p.m., with no weekends or holidays. The employee collects, labels, prepares, and delivers specimens; documents collection information in the hospital’s electronic medical record; and provides respectful, compassionate care to patients. The role requires coordination with nursing staff, laboratory personnel, and physicians, as well as adherence to infection prevention, privacy, safety, and specimen-handling protocols. The work involves frequent standing and walking, bending and reaching, fine motor tasks, and maneuvering a phlebotomy cart weighing up to 25 pounds. It includes frequent exposure to blood and bodily fluids and may involve responding rapidly to urgent collection requests in a fast-paced hospital environment.

Requirements

High school graduation.
Successful completion of an approved phlebotomy program.
Must have phlebotomy certification or be certification eligible; certification is required within one year of hire.
Minimum of 1–3 years of experience as a phlebotomist in a hospital laboratory setting.
Excellent customer service and phlebotomy skills.
Ability to follow directions with minimal supervision.
Ability to perform the essential functions, required work hours, and physical demands of the position, with or without reasonable accommodation, without posing a direct threat to workplace health and safety.
Ability to stand and walk for extended periods; bend, reach, and access equipment and supplies at different heights; and perform accurate blood collection using fine motor skills and hand-eye coordination.
Ability to push and maneuver phlebotomy carts weighing up to 25 pounds.
Adequate visual acuity to identify veins, read orders and labels, and complete documentation, and ability to hear normal speech, alarms, and other auditory signals.
Ability to manage interactions with a diverse patient population, including pediatric, geriatric, unconscious, or combative individuals, and to steady or calm patients when needed.
Ability to work with frequent exposure to blood and bodily fluids while adhering to universal precautions and using appropriate personal protective equipment.

Nice To Haves

Excellent command of oral and written English.
Positive interpersonal communication skills and good organizational skills.
Good judgment in handling situations not covered by written or verbal communication.
Experience using an electronic positive patient identification system.
Experience with pre-analytical specimen collection requirements.

Responsibilities

Collect blood specimens from patients of all ages using approved venipuncture and capillary puncture techniques and follow infection control and safety protocols.
Verify patient identity using at least two identifiers before specimen collection.
Label specimens at the bedside or point of collection.
Prepare, label, and deliver specimens to the appropriate laboratory departments within required time frames, maintaining sample integrity according to protocol.
Access and review electronic laboratory orders and accurately enter collection data and notes into the hospital’s electronic medical record.
Provide compassionate, professional care; communicate procedures clearly and respectfully with patients, including those who are anxious, non-verbal, or cognitively impaired.
Follow hospital, departmental, and regulatory policies related to infection prevention, HIPAA, OSHA standards, and safe handling of biohazardous materials.
Monitor and restock collection trays, carts, and storage areas; notify supervisors of equipment malfunctions or inventory needs.
Coordinate timely specimen collection with nursing staff, laboratory personnel, and physicians.
Participate in shift handoffs, team meetings, and performance improvement initiatives.
Respond promptly to STAT, timed, and critical collection requests, including requests from emergency, ICU, surgical, and inpatient units.
Perform specialized collections such as blood cultures and glucose tolerance tests, and adapt techniques for challenging venous access or patients with special needs.
Perform other duties as assigned; duties and responsibilities may change at any time with or without notice.