Mobile Coordinator

West Tennessee Regional Blood Center, Inc.•Jackson, TN

2d•Hybrid

About The Position

The Mobile or Fixed site Coordinator is responsible for daily on-site management of an assigned Mobile Unit or Lifeline collection activities in addition to phlebotomist duties. This role functions in a leadership capacity, coordinating, operating, and evaluating blood drives with the Manager of Donor Services and the Director of Donor Services. The position also provides back-up support for screening and phlebotomy procedures, assists, coaches, and monitors staff for compliance, and acts as a role model by adhering to all policies. The coordinator verifies the completion of all required daily tasks.

Requirements

High School diploma
Minimum of two years of phlebotomy experience required, preferably in a blood collection or donor services setting.
Strong leadership, communication, organizational, and customer service skills required, with the ability to maintain a high standard of donor care.
Language skills must include the ability to read, write, speak English effectively and follow oral and written instructions consistent with policies and procedure, SOPs or other requirements.
Documentation accuracy required
Ability to make sound decisions under pressure.
Effective planning and organizational skills.
Demonstrate the ability to multi-task.
Ability to function as a key team member in a high-level production environment coupled with strong organization skills.
Ability to work independently and to meet deadlines.
Demonstrated ability to work without direct supervision.
Must be able to make simple decisions based on well-defined choices.
Ability to communicate effectively with the staff and the public to enhance LIFELINE’s relationship with the community.
Basic computer skills in Microsoft Word and Excel.

Nice To Haves

Phlebotomy certification preferred
Current CPR Certification
Two or more years of supervisory experience preferred.
LPN, EMT, paramedic, or other advanced medical training/certification preferred.
CPR (recommended) and First Aid

Responsibilities

Functions in a leadership role coordinating, operating and evaluating blood drives with the Manager of Donor Services and the Director of Donor Services
Provides back up support for screening and phlebotomy procedures as needed
Assists, coaches and monitors staff for compliance
Supports the philosophy, goals and objectives of the organizations
Acts as a role model for staff by adhering to all policies
Verifies the completion of all required daily tasks
Performs donor registration process and mini-physical
Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria
Performs blood collection procedures according to SOPs, including Quality Control, skin preparation, phlebotomy, obtaining tube samples and removing needles
Attends to donor’s comfort and safety post donation, including those having reactions or complications to the procedure and notifying the Collection Supervisor
Maintains confidentiality of all information regarding donors
Labels all blood collection materials according to SOP
Cares for blood after collection, including segmenting, providing temporary storage, and transportation to the center when necessary
Assists in unloading, assembling, maintain, dismantling and reloading of equipment and supplies (if applicable)
Completes all required documentation
Complies with Lifeline safety policies and procedures
Demonstrates excellent customer service when dealing with donors, members of the community and co-workers
Communicates staff needs and mobile/truck needs with the appropriate staff.
Communicates well with Donor Service Manager to help maintain the best working environment for all staff members