Phlebotomist/Medical Assistant Noncert-Multiple Locations-Full time, Days

Centra Health•Lynchburg, VA

2d•Onsite

About The Position

Centra is currently hiring for experienced Phlebotomists & Noncertified Medical Assistants to work full time, day shift hours. These roles will support our physician practices across the Centra Market (Amherst, Bedford, Danville, Gretna, Farmville, and Lynchburg). Locations for these roles are to be determined. The Phlebotomist & Noncert Medical Assistant will serve patients by ensuring the accurate and safe retrieval of specimens for laboratory testing. These roles require exemplary communication skills, a professional demeanor, and the ability to handle responsibilities independently. These roles prioritize patient care, addresses customer service issues, and actively contributes to process improvement initiatives. Additionally, this position encompasses proficiency in various aspects of phlebotomy-related tasks as mentioned within the job description.

Requirements

High school diploma/GED
Phlebotomy certification from ASCP, NHA, or nationally accredited agency or obtained within 1 year of eligibility.

Nice To Haves

Basic Life Support (BLS)
1 year of phlebotomy experience in an acute hospital setting

Responsibilities

Uphold strict compliance with all regulations and standards set by Clinical Laboratory Improvement Amendment (CLIA), College of American Pathologists (CAP), Occupational and Safety Health Administration (OSHA), The Joint Commission (TJC), and other regulatory bodies.
Participate in quality assurance initiatives and adhere to best practices in laboratory testing.
Perform duties as assigned by the medical director.
Complete necessary initial orientation and training, obtain and maintain relevant certifications, participate annually in mandatory training, competency assessments, and consistently demonstrate satisfactory job-specific performance assessments on an ongoing basis.
Collect and process patient samples efficiently in order to contribute to the diagnosis and treatment of various conditions.
Provide phlebotomy services per scope of organizational responsibilities, with proficient patient interactions with diverse patient populations, including geriatric, pediatric, and behavioral health.
Adhere strictly to the laboratory’s standard operating procedures for specimen handling and processing.
Oversee specimen integrity through accurate collection, labeling, and transport, ensuring proper techniques and container usage for venipuncture and aseptic procedures, with a focus on timely processing of STAT, Routine, and Timed samples and adherence to quality metrics.
Follow established policies for corrective action when phlebotomy methods deviate from acceptable performance levels.
Identify and report any issues that may impact test performance or results.
Detect and address problems that could negatively affect test performance.
Escalate issues to leadership when necessary.
Keep detailed records of all corrective actions taken.
Manage the entire accessioning process, including patient registration and test ordering, sample receipt and handling, specimen preparation and processing, specimen send-out coordination, and pneumatic tube sample receipt.
Proactively engage with healthcare offices to resolve registration and sample-related problems and handle phone calls from healthcare offices, addressing inquiries and providing information as needed.
Practice and maintain compliance with regulations instilled through OSHA to include proficiency in donning and doffing of all PPE during specimen collection.
Perform any additional duties as assigned or requested, as the job specifications may be modified or updated at any time.